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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 72
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Using Service Design to Map Your Digital Ecosystem

Forum One

Two of our most used service design activities are ecosystem mapping and service blueprinting. Ecosystem mapping is a visual representation of all the components of an ecosystem, physical or digital, while service blueprinting creates a visual representation of a journey from both the “front stage” and “backstage” perspectives.

Map 46
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Who Analyzes the Analytics? (It’s us. We do.)

M+R

We hope you like acronyms, because Google is making some big changes — and that means nonprofits will need to understand some important technical details in order to effectively reach, track, and mobilize supporters. If you use Google Ads, link your Google Ads account to GA4 to better integrate advertising and acquisition data into your GA4.

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New on SSIR: A New Tool for Digital Storytelling

Amy Sample Ward

I think there’s huge potential for organizations to use multiple mediums, content, and locations to help document and advocate for the change they want in their communities and around the world. Encourage volunteers, program officers, donors, or other community members to become social reporters and document events in their neighborhood.

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Webinar Recap: The Future of the Map

NTEN

Mapping data can help nonprofits monitor protests and election violence, decide where to buy repossessed homes to convert into affordable housing, determine how and where to deliver supplies and aid in disaster-stricken areas – and document zombie invasions. Do you use GIS systems in your work?

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The Ultimate Guide to Google Ad Grants for Nonprofits: 2024 Edition

Nonprofit Tech for Good

a Google-certified digital marketing agency focused on the Google Ad Grants Program and recommended 600+ clients. Google Ad Grants is a program that offers a unique opportunity for nonprofits to harness the power of Google Ads, providing them with up to $10,000 per month in free advertising credits.

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DIY Community Engagement Metrics

Amy Sample Ward

We covered how to do Community Mapping (identifying the segments and goals of the community), Content Mapping (creating a plan for which content goes where, and why), and Data Tracking (pulling all the numbers together). Community Mapping. >> Content Mapping. >> Presentation. YOU can do it! Step 2: Goals.

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