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The Phases of Service Design

Forum One

As we finish our three-blog series, we hope you have a better understanding of what service design is and why it’s important for the social sector. There are 4 key phases for service design: Align, Research, Ideate, and Prototype. Phase 1: Align You’ve decided to embark on a service design project!

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Design Series: Understanding Audience Needs

Forum One

This is the first in a four-part blog series, Building Trust and Credibility Through Design, based on a webinar led by Forum One’s Vice President of Design. Understanding audience needs is the core of good design. This can help them gain insight into the challenges and experiences faced by their audience.

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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

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5 Design Techniques That Will Increase the Lifespan of Your Nonprofit’s Website

Nonprofit Tech for Good

Crystal Dionysopoulou is the founder and Creative Director of Lucid Fox , a dynamic web design and development agency that puts people first. She draws on years of experience as a UX designer and front-end developer to guide the creation of the perfect website for your organization from start to finish. 2) Relief International.

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Customer Experience: 5 Considerations When Assessing Volunteer Management Software

Volunteer Hub

While these factors are all important, the success of implementation and long-term utilization often hinges on customer experience (CX). What constitutes as great customer experience as it pertains to implementing volunteer management software?

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3 Ways to Reimagine Fundraising Experiences

Saleforce Nonprofit

We often think of fundraising as transactional, but I love the idea of creating “fundraising experiences” that acknowledges that donors want to be involved with nonprofits on an experiential level and not just passively donate. This blog post outlines three steps to reimagining fundraising experiences. Get Inspired.

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Design by the User, with Inspiration from New York Fashion Week

Forum One

How does fashion design relate to digital design? On a basic level, all designers gather inspiration from a range of sources and many design principles are consistent across different disciplines. Designers from around the world presented work inspired by issues in their community and the world.