NonProfit PRO

MARCH 30, 2022

Classy is announcing a number of new product launches for its nonprofit customers. These new initiatives are part of Classy's continued efforts to create the most innovative fundraising technology while constantly improving the donor experience.

Digital 242

Digital Tools Nonprofit Product 242

NonProfit PRO

AUGUST 16, 2023

Blackbaud announced its refreshed Blackbaud Partner Network, which will deliver shared value for partners, customers, and the company. Updates to the partner network will enable more partners to begin integrating their solutions with Blackbaud, with less time and effort required.

Blackbaud 185

Blackbaud Program Impact Integration 185

NonProfit PRO

NOVEMBER 28, 2022

With the price of food, gas, and goods breaking records, Venmo has made improvements to the Venmo app to help customers spend smarter this holiday season. This holiday season, Americans are experiencing the highest inflation in four decades.

Help 242

Help Process Stats Donation 242

NonProfit PRO

FEBRUARY 28, 2023

During this webinar attendees will hear from some of the topic subject matter experts in customer data platforms and B2B media innovators with a real-world example of enhancing audience data for engagement, stickiness, using key audience data points and smart prioritization to improve revenue and profitability.

Data 130

Data Profit Platform Audience 130

Eric Jacobsen Blog

JANUARY 1, 2024

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Service 76

Service Attention Sound Demonstration 76

M+R

JANUARY 8, 2024

Crafting the Playbook If there were a playbook to motivating lawmakers to enact policy change, it would come down to 3 things: learn the context, customize the approach, and coordinate the advocacy. The post Customized Campaigns that Win first appeared on M+R.

Campaign 80

Campaign Advocacy Policy Demonstration 80

Association TV

MAY 5, 2022

WorkerBee.TV · What Is Customer Data and How It Could Transform Your Marketing | Association TV Blog Caution: This Article Contains Big Data Energy Customer data is all the bits of information your customer leaves behind when they interact with you, your product or your service.

Data 156

Data Marketing Review Associations 156

Bloomerang

MAY 4, 2023

Customer Service. Are your donors also your customers? Like philanthropy, customer service is uniquely American. For many of us, the problem answering the question “Are your donors also your customers?” is that most customer service in the US is self-serving. And only satisfied customers remain customers.”

Donor 91

Donor Attitude Journal Studies 91

Volunteer Hub

SEPTEMBER 20, 2023

While these factors are all important, the success of implementation and long-term utilization often hinges on customer experience (CX). What constitutes as great customer experience as it pertains to implementing volunteer management software? When we need support, we receive it quickly and efficiently.”

Software 85

Software Experiment Volunteer Management 85

fusionSpan

NOVEMBER 21, 2023

Salesforce Customization Services Leverage the true potential of the market-leading customer relationship management platform, with fusionSpan’s Salesforce customization and configuration services. A customized platform doesn’t have to mean an overly complex one. Drive member engagement. Enable greater efficiency.

Service 52

Service Platform Integration Tech 52

The Sponsorship Collective

MARCH 22, 2024

In my post “How to Get Sponsorship Dollars this Fall” we unpacked the sometimes complicated world of corporate sponsorship. I promised in that post that we would dive a little deeper into building the sponsorship proposal, how to get the prospecting meeting and how to move it forward successfully.

Proposal 83

Proposal Build Activities Active 83

The Sponsorship Collective

MAY 18, 2022

The post Sponsors Are Customers appeared first on The Sponsorship Collective. I know what you think I’m going to say. You should refer to your sponsors as partners instead, right? You can, but today I want to showcase […].

Sponsor 94

Sponsor News 94

Eric Jacobsen Blog

SEPTEMBER 18, 2023

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

Experiment 71

Experiment Teach Instruction Instructional 71

sgEngage

JUNE 9, 2023

As we evolve into a society that increasingly relies on software to manage everything from personal communications to banking needs, the debate over the pros and cons of configurable vs. customized solutions is a part of every software evaluation. What is the Difference Between Customized and Configured Software?

Software 87

Software Grant System Industry 87

Nonprofit Tech for Good

NOVEMBER 15, 2019

They only con working with them in the past has been a lack of responsiveness on the customer support side, as well as issues with integration from previous platforms. . They offer custom, individualized conversions and implementation assistance. Cost: Raiser’s Edge provides a custom cost based on organizational needs.

Relationship 231

Relationship Software Management Pledge 231

Bloomerang

DECEMBER 5, 2022

We’re excited to share that Bloomerang and Kindful nonprofit customers raised more than $42.4 Bloomerang and Kindful customers raised more funds than in previous years. The post Giving Tuesday 2022: Bloomerang And Kindful Nonprofit Customers Raise $42.4 million on Giving Tuesday 2022. 37 million adults in the U.S.

Raise 128

Raise Giving United States Nonprofit 128

Eric Jacobsen Blog

MARCH 19, 2023

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Attention 52

Attention Sound Demonstration Voice 52

DonorDock

DECEMBER 29, 2023

DonorDock allows you to embed donation forms directly into your website for a fully customized experience. Here are a few examples.

Donation 52

Donation Create Websites Examples 52

Eric Jacobsen Blog

APRIL 5, 2022

“Companies that put customers first—ahead of all other stakeholders—are the ones that win,” explain Fred Reichheld , Darci Darnell and Maureen Burns , authors of the new book, Winning On Purpose: The Unbeatable Strategy Of Loving Customers. And when you earn your customers’ trust, they openly share their needs and vulnerabilities.

Strategy 65

Strategy Authoring Demonstration Service 65

NonProfit PRO

MAY 25, 2023

Blackbaud, a provider of software for powering social impact, announced expanded partnerships with Almabase, a specialist in software tools for educational institutions to build alumni-centric programs and SwipeTrack Solutions, a provider of technology solutions for creating modernized patron experiences.

Blackbaud 241

Blackbaud Impact Software Education 241

Tech Soup

MAY 27, 2022

On the surface, donors and customers seem totally different. However, nonprofits could benefit from treating their donors or members like customers. One buys goods or services from a business, while the other gives money to an organization to support a cause.

Business 100

Business Donor Benefit Money 100

Eric Jacobsen Blog

JANUARY 21, 2021

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the must-read book , Evergreen. And, to do this, you need to think in an entirely new way (at times even counter intuitively) about your market, your customers and your marketing offers.

Exercise 66

Exercise Companies Relationship Technique 66

Nimble AMS

MAY 26, 2021

She wrote it from the perspective of how our consultant team partners with customers during the implementation process. As a member of the product team at Nimble AMS, it got me thinking about what our team does to work with customers after the implementation of the product. Of course, every software vendor says they focus on customers.

Experiment 78

Experiment Script Product Associations 78

Donorbox

SEPTEMBER 20, 2023

But if you don’t have a brand-aligned donation form, you might […] The post Customize Your Donation Form to Match Your Nonprofit Branding appeared first on Nonprofit Blog. Your logo, website, social media accounts, flyers, events, and more all add to your nonprofit’s branding.

Donation 59

Donation Nonprofit Social Media Video 59

Eric Jacobsen Blog

SEPTEMBER 3, 2021

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Attention 52

Attention Sound Demonstration Voice 52

Bloomerang

FEBRUARY 1, 2023

The post Custom Fields appeared first on Bloomerang.

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64

Charity Village

SEPTEMBER 23, 2021

Want to learn more about how you can grow your association’s membership with a customized member portal? The post 5 reasons to build a customized member portal appeared first on CharityVillage. We’ve partnered with the author for a free webinar on October 7 – register here.

Build 92

Build Associations Authoring Benefit 92

Bloomerang

OCTOBER 5, 2022

The post Educational Resources for Customers appeared first on Bloomerang.

Education 74

Education Resource 74

Charity Village

OCTOBER 7, 2021

Original Broadcast Date: Thursday, October 7, 2021 Summary: Learn how to deliver the best experience for your members with a custom member portal that meets the needs of your members and helps automate tasks that are keeping your staff busy.

Broadcast 98

Broadcast Summary Retention Associations 98

NonProfit PRO

NOVEMBER 22, 2022

Walmart announced the launch of a new giving campaign as part of its Spark Good initiative, supporting local organizations across the country with up to $5 million going to nonprofits this holiday season.

Local 229

Local Team Giving Community 229

Gyrus

DECEMBER 7, 2023

LMS customization is a complex endeavor. Read this comprehensive guide to understand what it entails, the benefits, challenges, and what to look for while tailoring the platform to your needs.

Platform 45

Platform Guide Benefit Challenge 45

DonorDrive

JUNE 7, 2023

DonorDrive celebrates customers AIDS/LifeCycle, American Foundation for Suicide Prevention, Children’s Miracle Network Hospitals, Covenant House, National Alliance for Mental Illness (NAMI), Team World Vision, and National Multiple Sclerosis Society for being recognized among the Top 30 U.S.

Celebrate 98

Celebrate Program Canada Fundraising 98

Nimble AMS

MARCH 7, 2022

Combine rich text, customized design, and reports with data from Salesforce. . Create, send, sign, track and file agreements quickly & securely right in Salesforce. . CloudAnswers Report Sender . Report Sender is an application to download and share Salesforce reports with Salesforce and non-Salesforce users. DonorSearch 360io .

Adobe 104

Adobe Survey Integration Associations 104

Forum One

APRIL 25, 2023

This can become a problem when employees expect interactions with the organization on par with the customer experience (CX) they are getting elsewhere. Incorporate employee feedback Just as customers expect to see some results from their feedback, employees want to know their input matters at work.

Experiment 61

Experiment Culture Policy Collaboration 61

NonProfit PRO

AUGUST 31, 2021

There’s no turning back from the behavior changes and disruption brought about by the pandemic. Savvy companies are leveraging this digital transformation to build audience-centric strategies and grow their organizations as they re-emerge from the pandemic-driven recession.

Experiment 147

Experiment Audience Digital Companies 147

sgEngage

MARCH 18, 2022

Komen partnered with GoodUnited, a provider of social fundraising solutions, to create new, innovative peer-to-peer fundraising challenges and custom, conversational messaging sequences that both raised revenue and built Komen’s relationships with a new audience. Step 3: Use custom messaging sequences to steward challenge participants. .

Audience 84

Audience Facebook Challenge Group 84

sgEngage

NOVEMBER 19, 2021

Whether your shop is brick and mortar or existing online, the following methods will help to turn museum visitors into customers and maximise your shop’s retail potential. . Along these same lines, it’s also important to know your stock well enough to create an optimal flow for your shop with a customer journey or floorplan.

Museum 97

Museum Philadelphia Arts Jordan 97