Connection Cafe

APRIL 7, 2011

Author: Jill Ward. Reprinted from Feb/Mar 2011 issue of Convio Connection : interview with Dave Hart, Chief Technology Officer, Convio. At the highest level, it means the individual wants to see as much information as possible about the organization’s constituents – either individually, by segments, or as a whole.

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Offline Integration Convio Database 30

Connection Cafe

MAY 27, 2011

Author: Cheryl Black. Guest blog alert: Donna from Charity Dynamics (a Convio Solution Provider ) is sharing an real-life example of how integrated marketing and fundraising helped a nonprofit increase online revenue by more than 100%. The initial test doubled the number of text gifts to the organization. How’d they do it?

America 24

America Results Volunteer Offline 24

Connection Cafe

MARCH 2, 2011

Author: Kent Gilliam. Kent Gilliam is the Convio Community Manager. Be sure to follow him and keep in touch with other Community members, download free kits and sign up for free trainings and webinars here (for Convio clients only). Have you asked your constituents what they want to know about your organization?

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Integration Convio Measure Retention 40

Connection Cafe

JANUARY 8, 2010

Author: Jordan Viator. The lifetime value of a donor who engages with a charity through online and offline channels is three times more than that of those who engage offline or online only. Share any feedback you can with the community to make sure we all help each other stay committed, focused and successful in 2010.

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Jordan Offline Channel Exercise 30

Connection Cafe

FEBRUARY 14, 2011

Author: Cheryl Black. This Valentine’s Day, take a tip from your offline relationships and start listening. This Valentine’s Day, take a tip from your offline relationships and start listening. Start listening to what’s being said about your organization, your competitors and your industry.

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Relationship Advice Social Media Industry 31

Connection Cafe

JANUARY 5, 2011

Author: Sally Heaven. Nonprofit organizations have room for improvement here. Nonprofit organizations have room for improvement here. Online advocacy doesn't work in a vacuum - it works best when it's part of a thoughtful integrated campaign that combines offline and online actions.

Advocacy 31

Advocacy Sample Facilitation Local 31

Connection Cafe

MAY 3, 2011

Author: Cheryl Black. I’ve worked with several Non-Governmental Organizations (NGOs) on their technology challenges as they fulfill their global missions. Field staff members access the system in remote locations via their laptops either online or via an offline option when Internet connections aren’t available.

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Technology Strategy Convio System 22

Connection Cafe

JANUARY 14, 2010

Author: Jordan Viator. These individual snapshots of what transpired over the past twelve months along with the Convio Resolutions Guide got my wheels turning. Just like in the offline world, the online world is full of influencers. Guest post by: Emma Zolbrod, Marketing Consultant. What’s cool these days?

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Social Media Lesson Learning Media 35

Connection Cafe

FEBRUARY 10, 2010

Author: Alan Cooke. But what’s fascinating about the organizations studied in this book, is that they have all done both. Most organizations that decide to engage in both activities begin with the provision of services, and then add advocacy activities later. Particularly if it makes sensational copy, one might add.

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Advocacy Homeless Convio Empowerment 28

Connection Cafe

MARCH 30, 2011

Author: Molly Brooksbank. Convio acquired StrategicOne earlier this year, and they have done significant analytics on disaster donations with some hefty data sets to look at, so Katie Beth had some excellent suggestions. A disaster happened and an organization receives a sudden, spontaneous burst of giving. Is it working?”

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Disaster Donor Japan Test 26

Connection Cafe

MAY 6, 2011

Author: Cheryl Black. Guest blog alert : The following post was contributed by Donna Wilkins of Charity Dynamics , a Convio Solution Provider. However, it’s really interesting how integrated online and offline marketing has evolved into in 2011. Thanks for contributing Donna!

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Offline Integration Online Mail 30

Connection Cafe

DECEMBER 27, 2011

Author: Guest Blogger. Organizations that do this well are: Amazon.com, Hilton Hotels and Southwest Airlines. Nonprofits could learn quite a bit from these organizations in terms of these new rules of engagement that boil down to: Know Thy Constituent. Have they both contributed individually to the organization?

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Database Channel Mail Interaction 29