.orgSource

MARCH 6, 2023

This metric is created by asking your constituents one simple question: “On a scale from 0 to 10, how likely are you to recommend this product/company to a friend or colleague?” But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence. Today trust bleeds into everything.

Associations 221

Associations Leadership Question Wisconsin 221

Robert Weiner

AUGUST 17, 2009

All key metrics declined for the index as a whole for the first quarter of 2009 as compared to the first quarter of 2008. " He advises nonprofits to "embrace integrated marketing, focus on donor retention, increase monthly giving, and ramp up or start a planned giving program."

Retention 100

Retention Metrics News Analytics 100

NTEN

MARCH 19, 2009

I just finished reading the 2008 donorCentrics Internet Giving Benchmarks Analysis , put out by Blackbaud company Target Analytics. By many measures, online fundraising had a red letter year in 2008: Online donors are younger and have higher incomes than traditional, primarily direct mail donors. Get the report and read it.

Attention 36

Attention Metrics Online Fundraising 36

Tech Soup

AUGUST 17, 2009

All key metrics declined for the index as a whole for the first quarter of 2009 as compared to the first quarter of 2008. He advises nonprofits to "embrace integrated marketing, focus on donor retention, increase monthly giving, and ramp up or start a planned giving program."

Retention 43

Retention Metrics News Analytics 43

NTEN

SEPTEMBER 10, 2010

Do those numbers tell you anything you NEED to know, or are they vanity metrics (those numbers we LIKE to track because we think they make us look good)? 16% retention rate . Let's take a step back, and ask one simple question: "Why?" " Why are you tracking all those things? 129 have donated again in 2010. Birds Saved.

Data 82

Data San Francisco Problem Gift 82

Care2

JULY 10, 2008

One bit of evidence that this is working well is that our client retention rate is about 99%.and Philip King: Ask about their client retention rate: I think this is key. frogloop: What metrics are the most critical to measure and track when conducting an online fundraising strategy? Copyright © 2008, Care2.com

Social Media 34

Social Media Trend Advocacy Online 34

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 4, 2008

Measuring the success of social media efforts can't be done with a single metric. I think there will be different metrics for different strategies, organizations, and tools. Kaushik suggested these metrics for benchmarking blogs: Raw Author Contribution (posts & words in post). Audience Growth (content consumption ???

Reflection 50

Reflection Measure Technorati Metrics 50