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Tips to create a successful customer service training plan

Gyrus

Your customer service executives are often the first point of interaction between your brand and your target customers. Read for some tips on creating an effective training plan for your customer service executives.

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Thursday Thoughts: attracting passionate nonprofit advocates

EveryAction

But how can you attract passionate advocates who will show up ready to volunteer, sign petitions, attend rallies, and otherwise take action to help you create positive change? Check out our last installment here ! There’s strength in numbers, and you need to build a base of educated and engaged advocates to raise their voices with you.

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professionals

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Blackbaud Support: Guide to Getting The Expert Help You Need

DNL OmniMedia

Blackbaud has a wide range of products and solutions for your team to choose from and offers integration capabilities that allow you to further customize your tools. Blackbaud has a wide range of products and solutions for your team to choose from and offers integration capabilities that allow you to further customize your tools.

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3 Strategies To Elevate Your Association’s Impact in the New Year

Association Analytics

As 2024 kicks off and the world of data and AI continues to rapidly evolve, associations need to adapt to meet the ever-changing needs of members and stakeholders. While these changes may feel overwhelming, there are easy things you can do with your current staff and set of resources that will help position your association to thrive in 2024.

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Strategies for driving non-dues revenue for your association

Nimble AMS

Driving non-dues revenue is critically important to your association’s long-term success. Association professionals who responded to the study’s survey say they plan to turn to new forms of non-dues revenue more than other means to address any revenue losses from the past year. But it doesn’t have to be. .

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15 highlights from Xperience 2022

Nimble AMS

At Xperience, Nimble AMS customers and software staff presented their success with the platform and how to best utilize the association management software (AMS) to reach association goals. Customer success story: Auto-renewing membership with MSTA. 20 apps Nimble AMS customers love.

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The 9 Best Nonprofit CRM Solutions (Updated for 2023)

Bloomerang

You can create a communications cadence to reach out to these supporters, help them build stronger connections to your mission, and ultimately send them a personalized donation request based on their giving capacity and past donation amounts. When it comes to donor data, there’s a lot to keep track of. What is a nonprofit CRM?

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