Eric Jacobsen Blog

MARCH 5, 2024

New Year's Resolutions for leaders : Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Mentoring 96

Mentoring Policy Review Technique 96

Eric Jacobsen Blog

DECEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best new leadership book of 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. Van Gorder : Spend time with them.

Leadership 52

Leadership Attitude Chapter Culture 52

Eric Jacobsen Blog

NOVEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best leadership book for 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. Van Gorder : Spend time with them.

Leadership 52

Leadership Attitude Chapter Culture 52

Eric Jacobsen Blog

MAY 20, 2019

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Training 40

Training Train Service Attitude 40

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 9, 2020

2) Start A New Professional Journal: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. Chris Brogan’s technique is select three words, but I modify it by articulating key themes. A great deal of my training work is done face-to-face. So stay tuned.

Professional 140

Professional Personal Croatia Build 140

Eric Jacobsen Blog

MAY 20, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 48

Service Training Train Attitude 48

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 12, 2015

When thinking about adding mobile/online polling to a training, you have to think like an instructional designer for it be effective. Help the participants narrow down topics to discuss or work in small group exercises (replaces sticky dot voting and visualize the vote technique).

Poll 50

Poll Technique Group Tools 50

Eric Jacobsen Blog

DECEMBER 13, 2023

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 79

Mentoring Policy Technique News 79

Beth's Blog: How Nonprofits Can Use Social Media

JULY 19, 2016

Designing and facilitating training (not matter the topic) is one of my passions and why I blog about it on a regular basis. I also love sharing techniques and tips with other trainers and often do “train the trainers” sessions as part of my practice. Photo: Americans for the Arts. Movement is better than sitting.

Training 50

Training Train Brain Exercise 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 3, 2024

Start A New Professional Journal(s): For as long as I can remember, I have kept an annual professional journal(s), using a variation of bullet journal technique. Chris Brogan’s technique is to select three words, but I modify it by articulating key themes. Since I do this every year, I also look at what I wrote the previous year.

Reflection 73

Reflection Professional Facilitation San Jose 73

Eric Jacobsen Blog

JULY 27, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 40

Service Training Train Attitude 40

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 5, 2022

Start A New Professional Journal: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. Chris Brogan’s technique is select three words, but I modify it by articulating key themes. Since I do this every year, I also look at what I wrote the previous year.

Professional 111

Professional Facilitation Reflection Journal 111

Eric Jacobsen Blog

NOVEMBER 10, 2023

How to Stop Complaining : To feel better more of the time, train yourself to stop complaining. The Negativity Fast is an inspiring new approach to improving your outlook, leadership techniques, resilience, and productivity. How to Live with Political Divisiveness : Politics makes a lot of people miserable.

Technique 66

Technique Exercise Chapter Life 66

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 3, 2019

1) Review the Year: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. I’ve used Chris Brogan’s technique for over a decade and found it very helpful in keeping me focused. A great deal of my training work is done face-to-face.

Professional 114

Professional Build Journal Facilitation 114

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 2, 2022

Start A New Professional Journal: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. Chris Brogan’s technique is select three words, but I modify it by articulating key themes. Since I do this every year, I also look at what I wrote the previous year.

Professional 96

Professional Facilitation Reflection Journal 96

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 5, 2011

For example, I asked the runners to line up from “just bought my nikes&# to “training for my third 30 mile marathon.&#. 2. Living Case Study Technique: Assessment also helps find examples from the participants themselves. I play a little PowerPoint Karoke. Ellie taught a great trick. Movement can really help.

Social Media 96

Social Media Reflection Leadership Media 96

Eric Jacobsen Blog

JUNE 10, 2019

. • The workforce included a blend of long-term employees with a rich company, product/service and customer history, employees who had been at the company for five to seven years, and then new hires with a fresh perspective and keen sense of new technologies and techniques.

Advice 40

Advice Leadership Blended Influence 40

Eric Jacobsen Blog

NOVEMBER 30, 2014

After reading nearly 40 books about leadership released this year, my pick for the very best is the book, The Font-Line Leader: Building a High-PerformanceOrganization from the Groumd Up , by Chris Van Gorder. I like to hire people with positive attitudes as we can train people for almost everything except attitude.

Leadership 67

Leadership Attitude Chapter Culture 67

Eric Jacobsen Blog

JUNE 16, 2019

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Leadership 40

Leadership Mentoring Policy Technique 40

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 13, 2018

Does your work at a nonprofit include facilitating meetings or trainings? Looking for new techniques to add to your facilitator’s toolbox? I’ll be sharing tips and techniques on how to generate ideas or “brainstorming” techniques. See below for more detail on the techniques.

Facilitation 106

Facilitation Work Chart Technique 106

Eric Jacobsen Blog

JANUARY 30, 2019

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best is the book, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. Question : How do you engage middle-managers to effectively reflect your philosophies?

Leadership 40

Leadership Attitude Chapter Culture 40

ASU Lodestar Center

MARCH 9, 2021

posted by Kristi Kerner Spring 2020 Alumna, ASU Master of Nonprofit Leadership & Management. Many valuable resources of the organizations are then spent on recovering from turnover including recruiting, hiring, and training new talent. Leadership should promote and model a healthy work-life balance.

Iowa 52

Iowa Technique Structure Leadership 52

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 2, 2023

Start A New Professional Journal: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. Chris Brogan’s technique is to select three words, but I modify it by articulating key themes. I continue to serve on the advisory board of Leadership Learning Community and Wake.

Professional 89

Professional San Jose Journal Facilitation 89

Eric Jacobsen Blog

JANUARY 4, 2014

In The Way of the SEAL : Think Like an Elite Warrior to Lead and Succeed , ex-Navy SEAL Commander Mark Divine reveals exercises, meditations, and focusing techniques to train your mind for mental toughness, emotional resilience, and uncanny intuition. Able to sense danger before it''s too late? Any idea why? Mark : It depends.

Leadership 85

Leadership New York Share Baltimore 85

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 5, 2018

1) Review the Year: For as long as I can remember, I have kept an annual professional journal, using a variation of bullet journal technique. I’ve used Chris Brogan’s technique for over a decade and found it very helpful in keeping me focused. A great deal of my training work is done face-to-face.

Professional 0

Professional Finland Journal Reflection 0

Eric Jacobsen Blog

DECEMBER 13, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 98

Mentoring Policy Technique News 98

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 30, 2010

I just finished doing a training for Open Society Institute media and information coordinators on social media with colleague, David Sasaki , from Global Voices. Next we did a human spectra gram , a technique that colleague Allen Gunn from Aspiration. Tags: technology training training materials.

Social Media 95

Social Media Training Train Media 95

Qgiv

JULY 17, 2023

Provide the tools Offer folks training to increase their skills so they can hold conversations about DEI. Organizations need to train people how to recognize, address (this is often during feedback conversations), and de-escalate the conflict. Normalize Feedback Use the technique of calling in and calling out.

Activities 97

Activities Active Activism Organization 97

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 28, 2018

Something that you might use to introduce the assessment to the senior leadership team to get buy-in. The session kicked off with a Spectragram exercise involving the full group. I learned this technique from Allen Gunn from Aspiration over ten years ago at 2007 Penguin Day. Opening Exercise. Reflection and Takeaways.

Participatory 76

Participatory Digital Facilitation Exercise 76

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 4, 2017

For 2017, we be launching an online site that includes the content and facilitator guides so that any nonprofit or trainer can provide leadership development for emerging nonprofit leaders. Innovation Lab Facilitation : For the past few years, I’ve trained in and designed and facilitated innovation labs using the Luma Institute Methods.

Professional 103

Professional Facilitation Journal San Jose 103

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 31, 2013

These include a review of the year’s accomplishments and two techniques that help you focus on your goals: Peter Bregman’s theme for the year , and Chris Brogan’s “ My Three Words.” I also throughout the month of January review my work routines and systems and redesign or tweak to improve productivity. Year in Review.

Tunisia 124

Tunisia Facilitation New Zealand Technique 124

ASU Lodestar Center

JULY 22, 2019

posted by Jennifer Brauer Spring 2019 Alumna, ASU Master of Nonprofit Leadership & Management. This issue can lead to a lack of recruitment and retention techniques. Nonprofit organizations must create development programs within the company as a retention technique. Illustration by Jocelyn Ruiz.

Effective 72

Effective Retention Illinois Technique 72

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 4, 2017

I recently taught several leadership development workshops at the Rutgers Institute for Ethical Leadership based on my new book, The Happy Healthy Nonprofit: Strategies for Impact without Burnout. ” Individual Techniques. Next, focus on training your attention.

email 119

email France Guidelines Virginia 119

Eric Jacobsen Blog

NOVEMBER 14, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52

Candid

SEPTEMBER 27, 2023

Read this book to gain confidence by learning tools, sample dialogues, and techniques to ask anyone, for any amount, for any purpose. We invite you to browse our free, public collection of eBooks and audiobooks on nonprofit leadership, fundraising, operations, and many related topics all year round. The Annual Campaign by Erik J.

Free 119

Free Help Fundraising Storytelling 119

Eric Jacobsen Blog

DECEMBER 19, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 52

Mentoring Policy Technique News 52

Eric Jacobsen Blog

APRIL 16, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52