Zen and the Art of Nonprofit Technology

OCTOBER 25, 2009

I’ve been a very long time cell phone user (had one since 1998), but I haven’t been involved in implementing a mobile system for an organization, so I had a lot to learn. The place to find reports on what happend is on the wiki. I was so interested, I facilitated a session.)

Mobile 135

Mobile Open Report Open Source 135

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 18, 2011

When Sue Gardner, Wikimedia’s Executive Director set out to draft her organization’s strategic plan, she didn’t do what most ED’s do: select a handpicked and “elite” team and sequester them in a room for a few days to think about the future of the organization and what needed to be done to get there. If we wanted to get real buy-in.”

Wiki 93

Wiki Facilitation Wikipedia Org 93

Beth's Blog: How Nonprofits Can Use Social Media

MAY 10, 2011

You can learn in public in different ways – self-directed individual learning, with a peer group or in an organization, or as a network or entire field practice. . The Goldmine Project is sharing a, well, goldmine of knowledge around what makes for a successful nonprofit consultant and organization relationship.

Public 103

Public Learning Wiki Taxonomy 103

Amy Sample Ward

DECEMBER 18, 2009

Are you a an online advocacy guru, a fundraiser, or grassroots organizer? Grassroots Organizing. As people register we will be posting proposed topics on our wiki. As sessions happen people volunteer to document the outcomes on a wiki (The notes of what was said is even better). Then from midmorning forward, NonProfit 2.0

Unconference 100

Unconference Wiki DC Proposal 100

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 4, 2009

I am honored to have facilitated this project with NTEN over the past 18 months on the WeAreMedia: Nonprofit and Social Media Starter Kit. Then the project first launched, we invited the community to help us build the curriculum on a wiki. Getting to Scale: What does it take for everyone in the organization to embrace social media?

Remix 93

Remix Help Wiki Social Media 93

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 12, 2014

I’m working with the Knight Foundation to facilitate a peer learning exchange that will help their community foundation partners learn and spread best practices in planning and implementing Giving Days. To complement the Playbook, we organized a Peer Learning Exchange where participants could gather, share ideas and ask questions.

Knowledge 100

Knowledge Goal Share Giving 100

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 3, 2008

Your organization and social media goal/strategy? The XYZ organization provides phone technical assistance for whatever you fill in the blanks. Next, the marketing director facilitated a discussion with customer service reps about how to reduce on-hold wait time. What happened? Why was it valuable and not a big waste of time?

Story 50

Story Tools Technorati Results 50

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 18, 2014

I’m co-facilitating a session on Nonprofit Training Design and Delivery with colleagues John Kenyon, Andrea Berry, and Cindy Leonard at the NTEN Nonprofit Technology Conference on Friday March 14th at 10:30 am! Too often, our participant surveys only focus on the first level. Formative Evaluation.

Evaluation 128

Evaluation Training Train Tips 128

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 27, 2012

It marked the start of a six month peer learning exchange where I, along with colleague Stephanie Rudat will work remotely with grantees as they implement an action learning project to put techniques into practice and facilitate organizational change from the inside out. Grantee organizations will measure what matters.

Pakistan 111

Pakistan NGO Network Exercise 111

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 10, 2010

As part of my work as Visiting Scholar at the David and Lucile Packard Foundation, I’ve had the honor to facilitate training workshops at grantee’s conference. You can find the slides and materials on my wiki here. Certainly,this can be easily referred to in a social media policy.

Policy 95

Policy Professional Indianapolis Conference 95

Beth's Blog: How Nonprofits Can Use Social Media

JULY 29, 2013

ImpactRising.org helps to make standards of practice explicit, so that social sector organizations like nonprofits, NGOs and foundations don’t have to reinvent the wheel. Dan believed that “just a little financial help and encouragement” could facilitate our ability to do extraordinary things with our lives. I think he’d be proud.

Consultant 102

Consultant Resource Build Laptop 102

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 9, 2009

Last week, I had the opportunity facilitate a " Social Media Strategy Map " workshop for over 100 Bay Area nonprofits. Every time I present or facilitate a workshop, I review the web sites and social media ant trails (social media properties) of participants. . Robot Voice Disguiser for Large Group Facilitation.

Social Media 87

Social Media Game Media Social 87

Beth's Blog: How Nonprofits Can Use Social Media

MAY 15, 2012

My experience so far has been to develop curriculum – mostly focused on technology that is adapted in different countries by local organizations. Here’s a few facilitation techniques that I learned from documenting the session. I facilitated a session that introduced networks, networking, and the Networked NGO.

Rwanda 113

Rwanda Social Media Training Train 113

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 23, 2014

While the primary goal is for students to learn about strategic use of networks and social media for international organizations, I also covered some practical career skills such as effective networking and self-directed professional learning (also called “Social Learning”). Have you facilitated a training in a flexible space?

Training 123

Training Train Design Classroom 123

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 1, 2010

Freely sharing and facilitating community knowledge is part of my DNA as it for many colleagues in the nonprofit technology field. Why am I excited about this project? Photo by Dkurpaptwa. There is an added benefit to learning communities.

Social Media 102

Social Media Learning Community Media 102

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 11, 2009

If crowds can't be trained to appear like the cheshire cat in Alice in Wonderland when needed, can they be facilitated? Nitrogen Wiki . Envision San Jose 2040 (There's even a platform to support the virtual charrette called " wiki planning ". Do you know of an example of crowdsourcing from a nonprofit organization?

Training 78

Training Train San Jose Wiki 78

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 18, 2009

The later focused on how nonprofit could become social content creators, that how to effectively communicate the organization's story effectively through social media channels like blogs, video, podcasts, and photos. We also touched on user-generated content, inspiring others to tell your organization's story in their own words.

Content 94

Content Strategy Social Module 94

Forum One

SEPTEMBER 22, 2010

In these engagements, we have relied on our mantra, "people first, technology second," encouraging our clients to focus their energy on providing useful content, facilitating sharing, and connecting people, and to avoid a disproportionate focus on technology questions. This hasn't changed.

Drupal 45

Drupal Wiki Community Fun 45

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2011

And I worry that we’re overemphasizing transparency about trivial matters and under-emphasizing transparency that really facilitates greater effectiveness. Participation – the organization asks for feedback, involves others, (see chapter 12 on crowdsourcing) takes the time to listen, is prompt in responding to requests for information.

Philanthropy 96

Philanthropy Effective Chapter Measure 96

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 26, 2010

Last week, I had the pleasure of facilitating a Networked Nonprofit and Social Media workshop at the Independent Sector Annual Conference “ Forging A Stronger Future Together &# in Atlanta. Silo Busting: Ironically, I had two people in the workshop who worked for the same organization, but had not met each other!

Blackbaud 93

Blackbaud Conference Reflection Atlanta 93

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 25, 2007

Andy Roberts, who facilitates the wiki on wiki facilitation, points me to Wikipatterns. He describes it as: This was quite an exciting discovery, a group of people trying to put together a pattern language about wiki adoption. Anti-People Patterns Over Organizer. Anti Adoption All Wiki All The Time.

Adopt 50

Adopt Wiki Language Facilitation 50

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 5, 2014

I love all aspects instructional design and facilitation , but being a good trainer also means being a good content curator and resource librarian. The applications go beyond secondary teaching and can be applied within organizations to transform them into learning organizations. By Vicki Halsey. by Jane Bozarth.

Training 114

Training Train Technology Instructional Design 114

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 19, 2013

Also, check out Lucy’s Digital Civil Society wiki for examples of open data used for the social good. I got to facilitate a deep dive with a dozen folks and here are the takeaways from the discussion. Is your organization making use of “ambient” social media data to inform its communications or engagement strategy?

Social Media 100

Social Media Channel Data Media 100

Tech Soup

JULY 18, 2011

As remote work becomes more commonplace , employers and organizations rightly have a number of concerns. Chief among them: what tools would facilitate such an arrangement and how to cultivate a collaborative spirit among team members? Organizations can build their virtual teams by incorporating virtual and micro-volunteers.

Virtual 63

Virtual Team Skype Collaboration 63

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 1, 2013

.” The book offers up advice and techniques on how to make your online channels – email marketing, web site, and newer tools like mobile and social media work together in a sophisticated strategy or your organization to reach its advocacy, fundraising, or community building goals. Click to see larger version. Internet Director.

Campaign 97

Campaign Online Chapter Model 97

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 5, 2009

The workshop, facilitated by the Monitor Institute, was focused on Network Effectiveness. Facilitating peer-learning and exchange. The game wiki is here. On of the ah ha content moments for me was: "You mean there are young people in our organizations who know how to use these tools?" You can read the notes here.

Social Media 65

Social Media Map Foundation Network 65

Tech Soup

MARCH 27, 2009

This post was written by TechSoup's Lead Technology Analyst, Kevin Lo and originally posted on Managing Technology to Meet Your Mission , a strategic wiki for nonprofit leaders. This post and the wiki feature excerpts, bonus materials, and notes from the book which was compiled by NTEN of the same name.

Wiki 43

Wiki Laptop Skype Chapter 43

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2014

Because I like to design for real world application, I often target more than one person from an organization to participate so the ideas can be transferred to the whole organization. This includes: presentations, handouts, and I typically create a wiki or online page for resources. Development.

Instructional Design 111

Instructional Design Instruction Instructional Training 111

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2010

And they expect a response from emergency and disaster response organizations. with government agencies, emergency management professionals, disaster response organizations, tech companies and concerned citizens. . This will facilitate a self-organized, community scrapbook of the event from attendees.

Facebook 105

Facebook Haiti Chile Disaster 105

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 8, 2011

I first encountered Eric after I created a screencast for NTEN called “ Web Analytics Demystified for Nonprofits ” and ( wiki ). What you need to do : If you are doing social media for your organization, either part time or your whole job, you need to handle metrics. He sent me an email. The list goes on and on.

Metrics 101

Metrics Social Media Media Social 101

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 7, 2008

My colleagues in the UK David Wilcox and Dave Briggs have started an open process to develop some tool kits for organizations and social media. A facilitated workshop. The etoolkit wiki is here. The toolkit has 3 components: The toolkit itself, a prepared pack of information. It came from this open project: [link].

Social Media 50

Social Media Open Tools Media 50

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 4, 2010

One thing led to another and I designed a social media lab for arts organizations. We had space for 25 organizations out of the 100 that applied. The social media lab for arts organizations is a combination of face-to-face workshops, phone calls, and online support via a wiki and Twitter over several months.

Social Media 94

Social Media Reflection Learning Social 94

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 8, 2008

Last week I facilitated a workshop at the Kellogg Action Lab's College of Consultants Convening. Kudos to Ron McKinley, Tim Brostrom, and Mai Neng Moua for doing such an excellent job of hosting and organizing this event. My slides and other resources are on the wiki. tags: nonprofits socialmedia ). Human-size.

Slides 50

Slides Social Media Consultant Action 50

Beth's Blog: How Nonprofits Can Use Social Media

MAY 12, 2011

It can also facilitate informal communications with other people in the grantee organization. While the ultimate goal is to improve the grantmaking strategy and impact , they are also experimenting with sharing the evaluation process and preliminary findings on the wiki as part of a “ public learning &# process.

Social Media 102

Social Media Foundation Work Media 102

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 10, 2008

The paper gives this definition: "Wikis and other social media are engendering new, networked ways of behaving - ways of working wikily - that are characterized by principles of openness, transparency, decentralized decision-making, and distributed action. These may include: Networks of organizations. Networks of people.

Work 50

Work Wiki Open Source Fun 50

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 6, 2007

A Wikitation is a presentation delivered in a wiki. I discovered this post from Alec Couros , reflecting on his recent presentation in a wiki for emerging technology. I opted for the wiki-presentation method. I borrowed from another similar presentation facilitated by Rob Wall and Donna DesRoches. m sure they wouldn???t

PowerPoint 56

PowerPoint Wiki Wikispaces Broadcast 56

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 24, 2011

At SXSW and facilitating a panel called A Global Discussion About Networked Nonprofits and Free Agents , I introduced myself with this photo of me and Lena, the master trainer from Yemen for the E-Mediat Project. Sticky Note from TechSoup Global Summit (click on image for wiki). Flickr Photo by SMEXbeirut.

Maslow 98

Maslow Yemen Artist Arts 98