Sat.Jul 21, 2018 - Fri.Jul 27, 2018

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Facebook Fundraising Tools Now Allow Monthly Giving

Nonprofit Tech for Good

According to the soon-to-be-released 2018 Global Trends in Giving Report , 18% of donors worldwide have donated to a nonprofit through Facebook Fundraising Tools. Of those, 40% say they are very likely to donate again directly through Facebook. 48% say they are somewhat likely. Whatever your personal feelings are about Facebook (love, hate, ambivalent), it’s clear that as a revenue stream for nonprofits, Facebook has sticking power.

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Wild Apricot Launches Polls

Wild Apricot

You can now ask questions and run surveys from your Wild Apricot admin account, thanks to our new Polls feature. Find out how to start creating polls, and get some inspiration on ways to use them.

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Nonprofit Professionals: Don’t Let Email Spoil Your Summer Vacation

Beth's Blog: How Nonprofits Can Use Social Media

Mobile phones and 24/7 connectivity blur the lines between personal and work time, especially during summer break or vacation. And according to recent poll s, some 62% of people check their work email while on vacation. And that can ruin your time at the beach and more importantly prevent you from reaping the full benefits of taking break. In the Happy Healthy Nonprofit: Strategies for Impact without Burnout , Aliza Sherman and I did a deep dive into the research literature about the proven lin

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How to Bounce Back When You’re Told No

NonProfit Hub

Here’s a hard truth: at some point, if it hasn’t happened already, a potential donor will tell you “no” when you ask for money. It stings, but it’s a normal part of life in the nonprofit sector. And while this may feel like the end of the world at first, with the right attitude , you can turn that rejection into a positive learning experience. First thing’s first, it’s important to identify the different types of “no”—sometimes not all hope is lost.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Customer Service Training 101

Eric Jacobsen Blog

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Along with dozens of scenarios, examples, guidelines and practice lessons, author, Renee Evenson , also provides a focus on customer service in today’s ma

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How Can Member-Based Nonprofits Use Lean Innovation to Remain Relevant?

ASU Lodestar Center

posted by Suzanne Durkin-Bighorn Spring 2018 Alumna, ASU Master of Nonprofit Leadership & Management. Member based nonprofits and trade associations have been consistently losing ground in the volunteer sector and are challenged with remaining relevant and retaining members. In a field that is known for the lack of capacity building and infrastructure funding, nonprofits must be strategic in how they allocate time, treasure, and talent.

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How mobile-optimized nonprofits lead their donors on a journey

Care2

For many people, mobile has become the default channel for accessing the internet, reading emails, watching videos and using social media. As of early 2018, 77% of the American population owns a smartphone. Mobility has blazed a path across nearly all sectors. It has forever changed the way people consume media, shop for goods, bank, communicate and much, much more.

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Six-Step Strategic Planning Process

Eric Jacobsen Blog

Awhile back, I shared highlights from the useful book, First-Time Leader , by George Bradt and Gillian Davis. Here's one more gem from the book -- the authors' recommendations for a six-step strategic planning process : Set an aspirational destination (derived from the mission and vision). Assess the facts of the current reality and develop potential future scenarios.

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Acquiring Patients and Donors: Trust is the Foundation

Connection Cafe

Trust is an essential component to building a brand that engages patients, consumers, families, volunteers, and donors with your organization. Trust in healthcare institutions, trust in healthcare leadership, and trust in individual physicians have significant impacts on healthcare outcomes: patients who trust their doctors are more likely to take their medications and follow their care plans, are less likely to be readmitted to the hospital after discharge, and are more likely to engage in reco

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42 Free Nonprofit Webinars for August 2018

Wild Apricot

Here are 42 free nonprofit webinars for August 2018.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Our EveryAction Hero: World Central Kitchen

Everyaction

World Central Kitchen was founded by chef and activist José Andres in the aftermath of the 2010 earthquake in Haiti. Since then the organization has grown to work in 10 different countries. Using the expertise of its Chef Network, WCK works to empower people to be a part of the solution with a focus on health, education, jobs, and disaster relief. I called up Jeanette Morelan from WCK to talk about food as an agent for change and some of their recent work around the world.

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Leadership Quotes From The Book, Leading With GRIT

Eric Jacobsen Blog

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. Here are some of my favorites: Wanting to be someone else is a waste of the person you are - Kurt Cobain The respect you show to others (or lack thereof) is an immediate reflection on your self respect - Alex Elle You never really understand a person until you consider things from his point of view - H arper Lee People only see what they are prepared to see

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The Case for Cause Marketing

Connection Cafe

The below is an excerpt from a new eBook from Blackbaud, The Case for Cause Marketing. Read the entire eBook here. Who needs a seat at the table to build a successful cause marketing program? As with other programs that fall under the strategic CSR umbrella, one question we often hear from social good champions at companies in the early stages of cause marketing programs is, “Who should own it?

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Eric Jacobsen Blog - Untitled Article

Eric Jacobsen Blog

For those who may have missed this posting from a couple years ago, I am pleased to share again a guest post from Garret Kramer of InnerSports LLC about how to be a great coach: 14 Attributes of Great Coaches By Garret Kramer, Author of Stillpower: Excellence with Ease in Sports and Life There are many, many coaching manuals and books on the market today.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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Six Tips For How To Get Feedback To Improve Your Performance At Work

Eric Jacobsen Blog

Getting feedback is an important way to improve performance at work. But sometimes, it can be hard to seek out, and even harder to hear. “Feedback is all around you. Your job is to find it, both through asking directly and observing it,” says David L. Van Rooy, author of the book, Trajectory: 7 Career Strategies to Take You From Where You Are to Where You Want to Be.

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These 5 Website Mistakes Could be Costing You Donors

Everyaction

Online giving has seen consistent year over year growth, but 66% of nonprofits are worried that they are missing out on opportunities for digital fundraising. By avoiding these five common mistakes, you can ensure that your organization isn't leaving any money on the table. Mistake #1: Missing the Messaging. Once a visitor reaches your website, they decide whether to stay or leave within the first ten seconds.

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12 Nonprofit Donation Pages That Don’t Suck

Everyaction

Is your donation page holding you back? No? Are you sure? Too many nonprofit donation pages are suffering from common donation page problems like unresponsiveness, length, general clutter, and even security issues that put potential donors off and sap resources away from causes that matter. The time to improve and optimize your donation page is now.

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How To Be A Superboss

Eric Jacobsen Blog

"Superbosses embrace certain practices that good bosses don't, and they do even more of the productive things that good bosses do," says Syney Finkelstein , author of the book, Superbosses: How Exceptional Leaders Master the Flow of Talent. What's more, according to Finkelstein's findings from ten years of research and two hundred interviews, superbosses focus on identifying promising newcomers, inspiring their best work, and launching them into highly successful careers, while also expanding th

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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How to Identify the Right Partner for Employee Matching Gifts Programs

Connection Cafe

When an organization creates a matching gift program , whether it be an open, full-year opportunity, a focused match for a giving day like #GivingTuesday or even a chance to further maximize relief efforts during a catastrophic event like Hurricanes Maria, Harvey, or Irma, a critical decision about where their matched funds will go still needs to be made.

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