Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Nearly 3 out of 4 new donors never make a second gift.

Retention 40

Retention email Donor eBook 40

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? Donor retention. Have a look.

Retention 37

Retention email Donor Tips 37

Connection Cafe

APRIL 3, 2014

We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). I’m not writing this post to tell you the ‘5 Sure Fire Ways to Increase Your Donor Retention’. So, what led to our above industry average donor retention rates? Not asking for a second gift unless asked.

Retention 53

Retention Rate Donor Lesson 53

Qgiv

JANUARY 19, 2023

We’ve put together a handy eBook on choosing the best software for your nonprofit. Donor stewardship is the post-gift relationship-building process nonprofits use to retain and upgrade donors. Establish a recurring donation program An efficient way to grow donations and improve donor retention is through recurring giving.

Practice 52

Practice Fundraising Nonprofit Gift 52

Qgiv

OCTOBER 11, 2022

The #GivingTuesday Ultimate Guide eBook has templates, calendars, and tips to help you get organized and make your Giving Tuesday a roaring success! In fact, over half of donors who watch nonprofit videos go on to make a gift! Once they’ve reached your donation form, you have to convince them to make a gift. Final thoughts.

Giving 52

Giving Template Widget Social Media 52

Get Fully Funded

APRIL 21, 2022

Financial support: whether sponsorships, a matching gift program, or a workplace giving program (automatic deduction from paychecks), corporate partners can obviously bring a lot of financial support to your nonprofit. Donor retention requires a lot of work, and regardless of how well you do it, has to be offset with donor growth.

Companies 59

Companies Nonprofit Collaboration Content 59

Connection Cafe

JUNE 22, 2017

Gift range chart : Utilizing a gift range chart is a great way to created focused, goal-oriented campaigns. In the newest npEXPERTS eBook, 10 of the brightest minds from across the nonprofit sector share their unique perspectives to help you create a culture of philanthropy. Want some quick donor retention advice?

Resource 48

Resource Blackbaud Chart Retention 48

Qgiv

JUNE 4, 2021

Keeping your donor relationships alive is crucial, even when you aren’t meeting face to face. Even though the calls were simply to check in with donors and see how they were doing during a trying time, it also resulted in gifts. This is any type of gift that isn’t financial! General Virtual Fundraising Ideas.

Virtual 69

Virtual Ideas Guide Fundraising 69

Connection Cafe

JANUARY 17, 2014

The subject which I was asked to write about was donor retention and, seemingly, these two things should really have nothing in common. At its core, Wish You Were Here is really just about peoples’ inabilities to engage with one another, which is entirely relatable to the way in which donor retention is often approached.

Donor 37

Donor Retention Detroit Blackbaud 37

Connection Cafe

JUNE 30, 2017

From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. Next donor A receives an online acknowledgement of her gift, BUT the message is focused on protecting whales and dolphins. 7 steps to integrated marketing success at your nonprofit : 1. by Donna Wilkins.

Integration 27

Integration Marketing Mail Channel 27

Nonprofits Source

APRIL 19, 2017

Next, EDF created ad copy that was relevant to each audience and their personal relationship with the nonprofit. Here’s how one website uses an exit-intent popup to increase email subscriptions by 100% : ManyBooks , which provides free online eBooks, wanted to implement a solution that would grow their email list.

Ideas 111

Ideas Donation Online Strategy 111

Neon CRM

MAY 31, 2023

You work long hours and spend a ton of resources getting new donors in the door, only to then see them never make a second gift, leaving you right back where you started. Understanding the Donor Journey Donor Acquisition Donor Retention Donor Stewardship How to Communicate With Your Donors Donor Data Management 1. Sound good?

Donor 52

Donor Management Guide Retention 52

Qgiv

JANUARY 20, 2022

For retention-minded fundraisers with a strong donor cultivation plan in place, the early days of a new calendar year might even be busier than any day in November and December. They may have made their first gift or their 20th. Was it above or below your average gift size? Reason for Giving: What do they care about?

Donor 83

Donor Retention Gift Calendar 83

Bloomerang

OCTOBER 16, 2023

These solutions optimize and expand your fundraising and donor stewardship activities to help form long-lasting relationships. Along with storing donors’ contact and demographic information, this technology helps build relationships with supporters by saving previous engagement data, such as past donations or events attended.

Database 81

Database Donor Guide Software 81

Neon CRM

MAY 18, 2023

Prioritize Donor Stewardship Donor stewardship is the practice of building strong, long-lasting relationships with your donors. You’re not only tapping into a new revenue stream, but you’re also building relationships with movers and shakers in your community who can introduce you to other philanthropists in their networks.

Raise 98

Raise Strategy Help Fundraising 98

Connection Cafe

DECEMBER 8, 2014

While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention. This article was originally published on Hilborne.

Retention 49

Retention eBook Donor Offline 49

Connection Cafe

MAY 20, 2020

Continue connecting with donors knowing you can solidify the relationship face-to-face soon. Some organizations who have been hesitant to be all-in on recurring giving are pivoting and adjusting strategies to tell donors that now is the time to shift to a monthly gift. When you believe that, the gifts will come.

Fundraising 49

Fundraising Survey Analytics Retention 49

Connection Cafe

JANUARY 23, 2014

In my weekly coaching email I wrote about the single biggest donor retention mistake I see new nonprofit leaders making. They think they’re building relationships in a way that retains donors. But this “not-on-the-first-date” attitude actually kills relationships. He had a 60-year plus relationship with the school.

Donor 36

Donor Retention eBook Attitude 36

Bloomerang

FEBRUARY 1, 2022

So there’s actually an eBook they wrote on donor acquisition. So their last gift could have been, you know, last year, but unfortunately, not this year, right? So that’s going to be the very first way to identify them in your database is to look at when was their last gift. We got connected last year.

Donor 60

Donor Disaster Gift Puerto Rico 60

Bloomerang

OCTOBER 29, 2021

” Yes, one of my favorite topics, not just peer-to-peer fundraising, but also peer-to-peer retention. And we’ll actually send you after this a copy of an ebook that Steven and some of the Qgiv folks worked on that talks pretty in-depth about retaining peer-to-peer participants and donors.

Donor 108

Donor Video Fundraising Strategy 108

Connection Cafe

MARCH 4, 2014

Read more from Marc by downloading the npEXPERTS ebook and by following him on Twitter. Instead, it takes a total perspective shift, to a model where everything revolves around relationship-building. You can’t expect your sustained giving program to work if you don’t commit to keeping your donors around beyond the first gift.

Giving 42

Giving Model eBook Attitude 42

Connection Cafe

DECEMBER 22, 2013

From #batkid to #GivingTuesday, the Next Generation of American Giving to Content Marketing for Nonprofits , storytelling to social fundraising, retention rates to relationship building, the roundup below covers it all (and everything in between). Your blog is your gift to them, as well as to yourself. Imagine that.

Story 54

Story Nonprofit Social Media Content 54

Connection Cafe

DECEMBER 5, 2017

From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. And we all have likely asked these same questions: How much do I really know about my donor’s relationship with my charity? Data to understand and adjust the donor experience to improve loyalty and retention.

Analytics 33

Analytics Data Analysis Metrics 33