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The Phases of Service Design

Forum One

In our Service Design: Where Social Impact Meets Innovation webinar, we defined service design, described how service design fits into the social sector, and broke down how mission-driven organizations can apply it to their work. . There are 4 key phases for service design: Align, Research, Ideate, and Prototype.

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What’s in My Inbox | Staying Human-Centered in an AI World

Pamela Grow

Take a cue from Christian Legal Aid of DC, a nonprofit offering free legal services in the Washington, DC area. In other words, false, uninspiring, robotic, and most definitely not how I would communicate with a friend. Even this invitation reads like a personal note from a dear friend.

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Celebrating 25 Years of Innovation and Impact: Reflecting on Our Journey

The MatrixFiles

I say “officially” because May 1 is the date on our incorporation papers, but the real date is April 22, when I opened up shop in shared office space in Georgetown, Washington, DC. Because post-pandemic, I know that we can’t go back to offering our clients the same old services, in the same old way. We do a lot of co-working.

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Celebrate Women’s History Month with these innovative leaders

Nimble AMS

Tami Brehm Executive Director at the Association of Rheumatology Professionals (ACR) & Vice President of Member Services Tami Brehm has been a leader at ACR for 5 years. Recently, Luppi led the Nimble AMS implementation project at the DC Bar, overseeing a successful software adoption.

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Meet your association-specific needs with Nimble AMS and Fíonta’s powerful partnership

Nimble AMS

To meet the unique needs of associations and member-based organizations, the innovative partnership of Nimble AMS and Fíonta will offer an extensive suite of services. With our comprehensive suite of services, your member-based organization can exceed your goals and focus on your mission. Learn more

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NTC Day of Service 2011: The Art of Story Capture

Beth's Blog: How Nonprofits Can Use Social Media

This year’s Day of Service featured three different projects – a computer recycling project and installation of a wireless network in Washington, DC’s largest homeless shelter and meal preparation at DC Central Kitchen. Approximately 100 volunteers participated in service activities. Tech Recycling Day.

Story 95
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NTC Day of Service 2011: The Art of Story Capture

NTEN

This year's Day of Service featured three different projects - a computer recycling project and installation of a wireless network in Washington, DC's largest homeless shelter and meal preparation at DC Central Kitchen. Approximately 100 volunteers participated in service activities.

Service 66