Forum One

SEPTEMBER 7, 2021

According to a study by Everage and Researchscape International , personalization leads to a 55% increase in visitor engagement, a 55% improvement in customer experience, a 39% improvement in brand perception, and increased conversion rates by 51%. Establish new digital governance and implement change management.

Websites 58

Websites Strategy Change Management Digital 58

Connection Cafe

DECEMBER 9, 2019

Pulling from years and years (and years) of teaching and training on change management and Bucknell’s recent move from its legacy CRM system after 14 years, we’ve mapped out some strategies for successfully onboarding teams and maintaining engaged and empowered users with ongoing education. Populate your inner circle.

Learning 45

Learning Strategy Training Train 45

sgEngage

DECEMBER 27, 2023

Knowledge processes always start with some explicit or underlying questions. Being targeted about the questions we ask on applications and throughout our grantee relationships helps to frame understandings, document learning, and identify challenges or barriers. or “What is the geographic location served?”

Question 95

Question Change Grant History 95

sgEngage

JULY 24, 2023

People have been choosing to have fewer children, and that decline has significant implications for educational institutions worldwide. The ongoing conversation about student debt and the value of a college credential exacerbates the issue for higher education institutions.

Education 80

Education Student Award University 80

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2009

Photo by Sifter Last week, I had a fantastic conversation with the folks at EDF Innovation Exchange about transparency and social media adoption. Specifically around the question, "What it is in the culture of organizations that are able to make the shift that is different from organizations that cannot?"

Social Media 95

Social Media Adopt Share Media 95

NTEN

APRIL 5, 2013

Staff have to see the impact of their voice being added to the conversation. Maybe there are monthly brown bag lunches where staff can ask the in-house experts questions? 13ntc Change Management community building digital team strategies Leadership nptech Organizational Culture Social Media Staffing Strategy Communications'

Digital 78

Digital Build Community Minneapolis 78

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 21, 2009

It covers different models for purpose, structure, style, value creation, design, leadership, and change management. I had just gotten my N95 and I live streamed some of our dinner conversation. . But the question of how, when, and if. Assign tasks that require people to use the technology (with support and training).

Social Media 50

Social Media Network Media Social 50

NTEN

OCTOBER 5, 2011

Thinking about your answer to the previous question, or other recent changes that involved technology, please explain how this has impacted your organization? Development of online communities - Mind Your Mind does great stuff with sharing stories and connecting people. Your mission?

Brain 52

Brain Canada NTEN Technology 52

Bloomerang

JULY 17, 2021

My house that I loved so much that I’m sure that I overpaid and was a fundraiser at Big Brothers Big Sisters at that time and really had to learn to navigate some really choppy waters around what it meant to help folks understand investing in their community in trying times, investing in young people, investing in our staff.

Management 88

Management Work Video Slides 88

Neon CRM

JULY 12, 2023

What kinds of questions should you be asking your team members and potential vendors? If you’re looking to switch CRMs, you probably have a million questions. We sat down with Neon One’s Product Marketing Manager, Samantha Nyland, for an in-depth conversation about the ins and out of switching to a new nonprofit CRM.

Nonprofit 52

Nonprofit System Process Consultant 52

Michael Stein's Non-profit Technology Blog

JUNE 3, 2007

Adriano and I have had some long conversations over the years about how to best provide the training organizations need to make effective use of their information systems, and he led us in experimenting with a lot of different ways of doing training. Information Systems rollout trainings need to include a change management component.

Training 40

Training Train System Software 40

sgEngage

AUGUST 29, 2023

Instead of getting a nod of understanding or an enthusiastic question about the mission of the organization, I got a blank stare and the response, “C…F…O…?” Another empty gaze, followed by a quick change of subject. Interview Question: Explain how you handle revenue recognition for multi-year restricted grants.

Challenge 72

Challenge Organization Interview Roles 72

Eric Jacobsen Blog

MAY 9, 2010

Sunday, May 9, 2010 Ask These Five Questions If you are leading a business or a nonprofit organization, take the hour or two to read Peter F. Druckers book, The Five Most Important Questions You Will Ever Ask About Your Organization. The 100-plus page book, co-written with Jim Collins, Philip Kotler, James Kouzes, Judith Rodin, V.

Question 40

Question Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 21, 2010

Tuesday, September 21, 2010 How Do You Answer These Leadership Questions? Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? Do I make myself available to people at all levels of the organization?

Leadership 40

Leadership Question Mentoring Kansas City 40

Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others.

Interview 48

Interview Question Mentoring Kansas City 48

Eric Jacobsen Blog

NOVEMBER 12, 2010

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs.

Question 44

Question Open Mentoring Kansas City 44

fusionSpan

NOVEMBER 20, 2023

Before you start trying to implement Salesforce on your own, browse some of our commonly answered questions when it comes to launching Salesforce. It’s essential to make the most of the people and resources you have on hand, so anything that can be automated, should be. Is your organization looking to use Nonprofit Cloud ?

Profit 52

Profit Organization Consultant Adopt 52

Eric Jacobsen Blog

SEPTEMBER 1, 2010

Wednesday, September 1, 2010 5 Questions To Ask At Your Next Employee Performance Review Here are five important questions you, as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? 5 Questions To Ask At Your Next Employee Performan.

Review 44

Review Question Mentoring Kansas City 44

Cloud 4 Good

SEPTEMBER 28, 2021

The ad hoc conversations centered around how we’ve all grown up together in the Salesforce ecosystem and the limitless career opportunities that now exist served as validation of what a good decision it is to invest your career into Salesforce. Education Cloud. Guest Speakers.

Education 59

Education Experiment Student Application 59

NTEN

JUNE 6, 2011

The community manager has been around longer than you may think – and I'm not trying to be like Malcolm Gladwell by drawing (questionable) parallels to pre-Internet practices. Today's Community Manager had her start in the chat rooms and discussion/support forums of yesteryear. By Annaliese Hoehling, Publications Director, NTEN.

Management 90

Management Communication Community Roles 90

Eric Jacobsen Blog

DECEMBER 14, 2010

Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? What have we done in the past to make your biggest challenges more difficult?

Kansas City 51

Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

Service 40

Service Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

JANUARY 15, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

JUNE 8, 2010

But, perhaps the more important question is, "How will I remembered as a leader?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led. You cant be afraid of trying something" "Treat people the way you want to be treated." Those that produce should share in the profits."

Kansas City 44

Kansas City Kansas Mentoring Leadership 44

NTEN

FEBRUARY 1, 2012

While we used to use change management strategies to help soothe the fears of those who would reject the new database, now we need something slightly more radical: entirely new organizations. Things are changing. If you want people to own their jobs, you have to give them the freedom to do it. Is your organization?

Technology 80

Technology Doc Structure Problem 80

Eric Jacobsen Blog

OCTOBER 2, 2010

Druckers book called " The Five Most Important Questions You Will Ever Ask About Your Organization " will be well worth it. This book may fundamentally change the way you work and lead your organization. Make conversation with your team. Coaching is the difference between giving orders and teaching people how to get things done.

Mentoring 44

Mentoring Kansas City Kansas Nonprofit 44

Eric Jacobsen Blog

SEPTEMBER 23, 2010

Thursday, September 23, 2010 How Sports (Or Band) Can Make You A Better Leader LinkedIn members continue to offer their insights on my recent discussion question about whether playing high school and/or college sports can help to make you a better business leader. 5 Questions To Ask At Your Next Employee Performan.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

NOVEMBER 8, 2010

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules. Really listen to the people under your supervision--dont just fake it.

Leadership 40

Leadership Tips Kansas City Mentoring 40

Eric Jacobsen Blog

SEPTEMBER 7, 2010

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Drucker provides the following good advice in one of my favorite books of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose? Author Peter F.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

DECEMBER 24, 2010

When seeking out a mentor, think about these questions: 1. Make conversation with your team. Coaching is the difference between giving orders and teaching people how to get things done. Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship.

Mentoring 63

Mentoring Kansas City Kansas Skills 63

Eric Jacobsen Blog

MARCH 20, 2010

The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how? It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights."

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

NOVEMBER 20, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Giving 63

Giving Mentoring Kansas City Kansas 63

Eric Jacobsen Blog

AUGUST 12, 2010

Grossman recommends that when you have something you want to get your employees input on, post a question on a flip chart in your department or office. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Chart 40

Chart Ideas Mentoring Kansas City 40

Eric Jacobsen Blog

AUGUST 6, 2010

Ill ask a similar question in some of the leadership groups on LinkedIn and then will publish all our words in one list to share with everyone. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Build 40

Build Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 18, 2010

Quite simply, it helps people and organizations be even better." How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? 5 Questions To Ask At Your Next Employee Performan. I really found this book useful.

Skills 54

Skills International Communication Mentoring 54

Eric Jacobsen Blog

JULY 5, 2010

Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully. Be willing to change your decisions. Make conversation with your team. Take an interest in your employees and their personal milestone events.

Effective 40

Effective Mentoring Kansas City Kansas 40