sgEngage

JULY 15, 2023

Donor management centers around proactively fostering relationships with donors and leveraging donor data to cultivate donor interest, maximize retention, and utilize donor resources effectively. Donors may suddenly be unable to afford their contribution, causing an interruption in fundraising.

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Management Donor Blackbaud Retention 52

sgEngage

NOVEMBER 15, 2022

In the recent report from the Blackbaud Institute, Philanthropy Through Recession: How Savvy Organizations Weather Uncertain Times , the data shows that the sector has remained relatively strong throughout. Retention should be your key focus no matter what challenges your organization is facing.

Build 71

Build Strategy Blackbaud Philanthropy 71

Connection Cafe

SEPTEMBER 3, 2020

In today’s episode, Ashley Thompson, Managing Director of the Blackbaud Institute, discusses the Institute’s new State of the Social Sector series with host Steve MacLaughlin. Topics Discussed in This Episode: The new State of the Social Sector reports from the Blackbaud Institute. Blackbaud Institute Index.

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Podcast Blackbaud Social Retention 45

Nonprofit Tech for Good

NOVEMBER 15, 2019

By Dr. Allison Quintanilla Plattsmier , CFRE, CNP, CNC, Executive Director of the Jordan Thomas Foundation and Owner of AQP Consulting. One of its best features is an interactive dashboard that features retention rates, improvement suggestions, and projections at the forefront. Fundraising comes down to one thing: relationships.

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Relationship Software Management Pledge 231

NTEN

FEBRUARY 18, 2014

Director, Idea Lab. Declines in giving and donor retention have been a challenge in recent years, but some new data suggests that the giving environment is improving across the nonprofit sector. blackbaud charitable giving nptech nten steve maclaughlin Fundraising' Steve MacLaughlin.

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Giving News United States Blackbaud 76

sgEngage

JUNE 25, 2021

Globally, charities raised 3x more in 2020 than 2019 using Blackbaud Peer-to-Peer Fundraising , powered by JustGiving® 2021’s P2P Benchmark Study. Sadly, only one in four peer-to-peer participants are typically retained year over year ( 2019 Blackbaud Peer-to-Peer Fundraising Study). Rooney, Ph.D. Stewardship.

Digital 64

Digital Donation Blackbaud Charity 64

Socialbrite

OCTOBER 6, 2022

According to The Blackbaud Institute , 28% of all nonprofit donations in 2021 came from a mobile device. It’s fine to send out print newsletters or advertise on billboards, but those efforts may not have the same impact they once did in achieving strong donor retention. Nurture donor relationships through digital channels.

Fundraising 69

Fundraising Statistics Paypal Retention 69

Saleforce Nonprofit

JULY 21, 2021

By: Stu Manewith, Director of Thought Leadership and Advocacy at Omatic Software. When a nonprofit’s Salesforce database is current, clean, and complete, data can be used confidently and strategically to drive increased donor acquisition and retention. Director of Thought Leadership and Advocacy at Omatic Software. Stu Manewith.

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Integration System Los Angeles Picture 120

Volunteer Hub

MARCH 5, 2023

Melanie McKean, Development Director for Preble Street “Our biggest gain from moving away from a manual volunteer management process to VolunteerHub has been the ability to fully take advantage of our incredible staff’s skills and capabilities without being hindered by other less impactful tasks.”

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Volunteer Management Time Registration 52

Pamela Grow

JANUARY 13, 2021

My director of development & communications is giving serious thought to taking our hard copy newsletter and changing it to an e-newsletter. Here’s why: Donor retention continues to be the biggest problem in nonprofit fundraising. As a result, our sector’s donor retention stats will decline further.

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Newsletter Donor Retention Nashville 52

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 11, 2012

The Blackbaud Index of Charitable Giving has shown an overall negative trend in year-over-year giving since August 2012. The Blackbaud Index is a broad-based fundraising index that reports total giving trends of 2,984 nonprofit organizations representing $7.8 Retention, Retention, and Retention. Take a deep breath.

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Data Hurricane Fundraising Disaster 118

Connection Cafe

FEBRUARY 11, 2021

Today, Melissa Bank Stepno, Director of Analytics & Business Consulting Services at Blackbaud, joins the podcast to talk about some lessons we’ve learned from organizations that have been successful with engaging new donors during the pandemic.

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Podcast Data Donor Analytics 37

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 17, 2020

Artificial intelligence is providing enormous labor-saving help to fundraisers, helping them research prospects, talk to donors, and increase retention rates. Software vendors in this category include Blackbaud , boodle.AI , Gravyty , and Neon One. AI can increase online donor conversion and retention rates.

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Benefit Fundraising Retention Conversation 65

Connection Cafe

MAY 4, 2020

Stories of Resilience: A Series Brought To You By The Blackbaud Institute. In this series, the Blackbaud Institute shares stories of organizations that are focusing on resilience, weathering these many changes while still positioning themselves for future growth.

North Carolina 27

North Carolina Story Blackbaud Disaster 27

NTEN

SEPTEMBER 9, 2010

Steve MacLaughlin, Blackbaud. The Blackbaud Index of Online Giving was launched this year and measures online giving data from more than 1,700 organizations. The Blackbaud Index of Online Giving found that large organizations (more than $10 million in revenue) are up 14.9% Online Giving Remains Positive. Multichannel is Magic.

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Trend Online Fundraising Offline 86

Connection Cafe

JANUARY 17, 2014

Guest post by Marshall Simmonds, Senior Vice President of Flash mobs and an Account Manager at Blackbaud. He’s passionate about working with Blackbaud’s clients to solve their complex business issues. The subject which I was asked to write about was donor retention and, seemingly, these two things should really have nothing in common.

Donor 37

Donor Retention Detroit Blackbaud 37

Connection Cafe

OCTOBER 15, 2013

This past September 30th, Blackbaud hosted over 30 senior fundraising leaders from the largest charities in the US. Blackbaud recorded the presentations and over the next few months we’ll be sharing them with the rest of the nonprofit sector. Jeff Brooks | Creative Director | TrueSense Marketing. Una Osili, Ph.D.

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Indiana United States Blackbaud Retention 29

Connection Cafe

OCTOBER 1, 2013

Blackbaud hosted its annual conference for nonprofits from September 29 through October 1 in National Harbor, MD. Jay Odell, Vice President of Altru at Blackbaud, discussed why benchmarking data is important. The median for membership retention is 50% and the median growth in membership revenue is 14%. Why benchmark?

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Benchmark Data Washington Arts 35

sgEngage

FEBRUARY 15, 2024

The fund chose Blackbaud Raiser’s Edge NXT donation forms and processed gifts using Blackbaud Merchant Services. A mahalo to Blackbaud for providing the technology and support needed for our fundraising efforts for the Maui community,” Kane said. It helps us with our retention,” Nair said.

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Process Donation Blackbaud System 87

Connection Cafe

MARCH 17, 2021

According to data from Blackbaud Raiser’s Edge NXT® , in-kind donations to healthcare organizations increased by 61% in 2020. Identify a challenge gift (without asking your Board of Directors yet again). My challenge to you is to look beyond your board of directors for the gift.

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Data Fundraising Gift Virtual 38

DNL OmniMedia

FEBRUARY 9, 2022

Blackbaud platforms, including Luminate Online, Blackbaud CRM, and Raiser’s Edge NXT. Plus, as a certified Blackbaud Partner and Salesforce Cloud Alliance Partner, we can help ensure that your organization makes the most of its investments in these powerful platforms. We specialize in: Nonprofit technology strategy development.

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Consultant Nonprofit Strategy Philanthropy 52

Connection Cafe

JANUARY 4, 2016

Even small changes in donor retention practices can make a significant difference. Chuck Longfield, Senior Vice President, Chief Scientist, Blackbaud. Rachel Hutchisson, Vice President, Corporate Citizenship & Philanthropy, Blackbaud. Richard Becker, President, Target Analytics, Blackbaud. Fight for every donor.

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Fundraising Blackbaud Philanthropy Analytics 20

Connection Cafe

MAY 14, 2013

Today’s featured guest is Jay Nathan, Director of Platform Product Management at Blackbaud. So it turns out retention is key to growing the top line for many organizations, and we can leverage our data to achieve this. Also check out other resources and ideas coming out of Chuck’s work and the Blackbaud Innovation Lab.

Business 35

Business Interview Test Blackbaud 35

Connection Cafe

SEPTEMBER 18, 2019

On Wednesday, August 8, over 300 museum professionals joined CFM director Elizabeth Merritt and Seema Rao, principal of Brilliant Idea Studio , to explore self-care in the museum workplace. My director and I sat down and talked about how they could help me reconcile my identity as an out woman with having to be “closeted” in the workplace.

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Museum Culture Professional Training 21

Connection Cafe

FEBRUARY 14, 2017

Using YouTube: Bridgett Colling, Director of Content Strategy, See3. at Blackbaud. This is very important, because while it is always a best practice to reinforce social engagement, sharing or retweeting every person who engages with you may dilute the effectiveness of your own brand presence.

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Social Media Relationship Support Media 50

NonProfit Hub

JUNE 29, 2017

If you don’t have those, you’re making a soup with a rotten tomato and that’s just never going to taste good.” – Jeanette Russell, Senior Solutions Marketer at Blackbaud. I’m your host, Randy Hawthorne, Executive Director of Nonprofit Hub, an educational resource for nonprofits. Blackbaud, we of course provide that data.

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Influence Podcast Campaign Social Media 34

Connection Cafe

JANUARY 15, 2014

What happens when 14 nonprofit experts come together to share tried-and-true donor retention strategies, tips and ideas? You end up with an extremely useful resource for any nonprofit professional looking to improve donor retention rates. Chapter 3 : The Perfect Donor Retention Plan Starts with a Calendar. By Roger M.

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eBook Donor Chapter Retention 42

Connection Cafe

MAY 20, 2020

In a recent webinar , I chatted with Steve MacLaughlin, VP Data and Analytics Strategy at Blackbaud , Katrina VanHuss, CEO at Turnkey , and Jen Shang, Co-Founder and Co-Director at the Institute for Sustainable Philanthropy. You want to look at these questions: How are you doing on first year donor retention?

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Fundraising Survey Analytics Retention 49

Connection Cafe

DECEMBER 27, 2018

Take a look below to discover the Blackbaud Institute’s top trends that reverberated across the social good sector this year. Retention is here to stay: As noted in our Charitable Giving Report, the retention rate for first-year, offline donors sat around 31%. as reported in Giving USA.

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Trend Philanthropy Retention Hints 34

Connection Cafe

JUNE 14, 2019

Jeff Lindauer, Vice President, Advancement Services and Managing Director of Capital Campaigns at Indiana University Foundation, said it best: “You can’t be a prophet in your own land,” inferring that these roles can best implement strategies by promoting each other’s ideas within departments moving forward. Want to learn more?

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Benchmark Group Indiana Oklahoma 23

Bloomerang

APRIL 30, 2021

The other thing is the retention rates go up. If you see the fact that, on average the retention rate is still about 46%. That retention rate goes to 90% or even higher, if you can get them to give by electronic funds transfer, ACH. Is it Bloomerang, DonorPerfect, Blackbaud, Little Green Light, Salesforce? Erica: Thanks.

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Donor Video Practice Gift 86

Pamela Grow

AUGUST 15, 2023

This can lead to increased donor retention and encourage recurring giving. Author: Mike Snusz, Director of Nonprofit Customer Experience at Tatango Mike Snusz brings 19 years of digital fundraising experience to his role as Director of Nonprofit Customer Experience at Tatango, a text messaging platform for nonprofits and political campaigns.

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Strategy Fundraising Registration Marketing 52