Remove Benchmark Remove Channel Remove Comparison Remove Rate
article thumbnail

Storytelling Tips: Measure the ROI of Your Non-Profit’s Stories

The Storytelling Non-profit

Arguably, measuring ROI on any kind of communication or marketing activity is a channel. Storytelling Tips: Create Benchmarks for Comparison One final piece of advice I’ll share about measuring the ROI on stories is to have a benchmark for comparison. We’ll use sharing a story in social media posts as our example.

ROI 67
article thumbnail

What 2020 year-end fundraising can tell us about 2021 

M+R

We also use the median for our comparisons, so that one outlier doesn’t skew the whole set. Some groups had standout years with audience growth and response rate—due in no small part to the pandemic (think: front-line organizations like food banks). SMS was 2020’s hottest not-so-new channel. On to the goods! .

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

50 Nonprofit Fundraising Strategies to Help You Raise More

Neon CRM

Common examples of nonprofit KPIs include average donation size, number of recurring or repeat donors, new donor acquisition rate, and donor attrition rate. Any good stewardship plan involves consistent and strategic engagement with your donors through a number of channels and with a variety of touchpoints.

Raise 98
article thumbnail

The Nonprofit Engagement Metrics You May Have Overlooked

Neon CRM

While understanding your donor’s lifetime value or your email open rate is great, these numbers alone won’t give you the insight you need to engage your constituents. Email open rates, social media followers, and website visits are great starting points, but there are deeper metrics that will help you understand your constituents.

Metrics 52
article thumbnail

Donor Management: The Ultimate Guide

Neon CRM

Effective donor management aims to build strong, long-lasting relationships with donors, increase retention rates, and ultimately, secure ongoing financial support for an organization’s mission and programs. Fundraising Donor Management Software Comparison: What’s Right for Your Nonprofit? 7 min read Read Now 2.

article thumbnail

4 Things Your Nonprofit Needs to Know About Online Donors

Connection Cafe

These organizations participate in a donorCentrics Internet Benchmarking Group. By comparison, only 29% of online only donors were 65 or older while 58% of offline only donors are represented in these age brackets. This tends to skew income comparisons with older donors across giving channels. million donors.

Offline 35
article thumbnail

6 Tactics for Increasing Donor Retention

Connection Cafe

donor retention rate in 2017. This unimpressive donor retention rate—one that hasn’t snuck north of 50% in more than a decade—hounds most nonprofits. A weak donor retention rate is an alarm bell, suggesting that your mission isn’t finding enough passionate supporters. Do You Know Your Donor Retention Rate?