Eric Jacobsen Blog

SEPTEMBER 7, 2017

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Attitude 40

Attitude Case Study Culture Technique 40

Eric Jacobsen Blog

MAY 20, 2019

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

Training 40

Training Train Service Attitude 40

Eric Jacobsen Blog

MAY 20, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

Service 48

Service Training Train Attitude 48

Eric Jacobsen Blog

NOVEMBER 3, 2013

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader''s role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Action 61

Action Attitude Case Study Leadership 61

Eric Jacobsen Blog

JULY 27, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. Focus on what you can do.

Service 40

Service Training Train Attitude 40

Eric Jacobsen Blog

MARCH 21, 2015

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader''s role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Attitude 40

Attitude Case Study Leadership Culture 40

Bloomerang

NOVEMBER 16, 2022

Study good grant writing techniques and apply what you learn to as many as you can. If you take on the mantle of leadership then try to put the hours aside to study, develop, and continue learning. Look for start-up grants at State and Federal levels. . Develop a good relationship with your bank. Use your organic networks.

Nonprofit 93

Nonprofit Advice Skills Studies 93

Eric Jacobsen Blog

JULY 11, 2015

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Action 40

Action Attitude Case Study Culture 40

BoardAssist

DECEMBER 30, 2014

One of the major causes of friction in the area of nonprofit leadership and poor nonprofit board performance, and a big reason why boards and CEO’s may part ways, is poor boundary setting between the board and the CEO. Staff and volunteers are smart and can sense when all is not well with leadership. Means and Ends: Who does What.

Chicago 65

Chicago Government Teen Hunger 65

Eric Jacobsen Blog

SEPTEMBER 17, 2011

The book is packed with: Examples and case studies Action plans Tools, techniques and tricks of the trade The authors also explain why you need to start even before your official first day on the job. A new leader's role begins as soon as you are an acknowledged candidate for the job. A 100-Hour Action Plan for crisis situations.

Attitude 53

Attitude Case Study Culture Authoring 53

Connection Cafe

JUNE 12, 2017

To do so, they need to be skilled collaborators, adept at bringing diverse perspectives together, and confident in their abilities to collaboratively steward supporters at every touchpoint along the ladder of engagement with other teams, departments, and senior leadership.

Culture 47

Culture Philanthropy Marketing Create 47

Eric Jacobsen Blog

JANUARY 31, 2016

The person will probably have a different perspective and approach than an older manager and may know more about recent developments and newer techniques or technologies.” The positive about being managed by someone under 35 is their attitude and fresh perspective.” They are more open minded and willing to change.”

Management 40

Management Classes Advice Survey 40

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

In the end, it comes down to leadership. Monitors feedback from target audience in real time but balances with trend or survey data. Documents quantitative results against goals and value when asked by senior leadership. It has to do with leadership. What is needed for nonprofit organizations to make this shift?

Culture 115

Culture Data Measure Social Media 115

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 8, 2009

The session provided an overview of networks, introduction to different network types and typologies, an overview on network mapping techniques, and a diagnostic that helps those leading networks identify areas of strength and improvement.

Design 50

Design Social Media Remix Network 50

The Modern Nonprofit

JANUARY 9, 2024

From Inspiration to Cultivation – The Board’s Role While personal contributions light the way, board members play an equally decisive role in nurturing your donor garden. The board’s attitude towards fundraising. Their seasoned insight, like a trusty sidekick, balances lofty ambition with a spoonful of pragmatism.

Impact 105

Impact Fundraising Nonprofit Fund 105

Eric Jacobsen Blog

NOVEMBER 19, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! My manager/supervisor takes responsibility for shaping the attitudes and relationships within our department. 15 Inspiring Biographies For Leaders 20 New Words Every Leader Should Know Reach Communications & Leadership Expert David Gro.

Survey 53

Survey Mentoring Kansas City Attitude 53

Eric Jacobsen Blog

NOVEMBER 27, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! To provide a benchmark – or a snapshot of your employees and their attitudes at a certain point of time that you can then compare to future surveys to spot trends. Remember, surveys generate expectations.

Survey 48

Survey Mentoring Kansas City Kansas 48

Eric Jacobsen Blog

DECEMBER 12, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! 15 Inspiring Biographies For Leaders 20 New Words Every Leader Should Know Reach Communications & Leadership Expert David Gro. Your organizations work ethic should be solution- and positive-results-oriented.

Professional 44

Professional Mentoring Kansas City Kansas 44

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 16, 2011

They gotten leadership buy-in, addressed concerns head on , and codified the organizational rules around using social media. While organizational concerns vary by type of organization, a common one is sharing control of the official spokesperson role for the organization. They understand that trust is cheaper than control.

Facebook 101

Facebook Network Metrics Nonprofit 101