Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question
.orgSource
MARCH 6, 2023
But at.orgCommunity we like to explore issues before they become sound bites. ENA brings objectivity to the process by using the net promoter score as a tool to measure success. Is it possible that your community has doubts about the organization’s credibility? Nancy emphasized one important idea that we don’t consider often enough.
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