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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

Think of all the places your organization’s name, staff, projects, programs or focus area could come up in the news, in campaigns, or in online conversations. To stay on top of it all, I suggest you create a listening dashboard for your organization - and here’s how to do it! Getting Started. Twitter Search.

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How To: DIY Community & Content Mapping

Amy Sample Ward

I like to offer suggestions that any organization or community group can put to use regardless of sector, focus, size, geography, or budget. The tools and methods here are designed to be flexible and adaptable so that you can make them work for your organization and needs.

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Guest Post on Frogloop: 5 Tips for Running a Competition

Amy Sample Ward

Listening and paying attention will help you adjust quickly – whether it’s adding more information on the FAQ page, understanding difficult aspects of participation and finding ways to improve them, or simply understanding what those outside your organization think of your efforts. We’d love to hear your examples!

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Designing Programs to Build Community: Case Study with Charity Technology Trust

Amy Sample Ward

Background: CTX services over 8,000 charity and community organizations in the UK and wants to nurture that network of organizations by providing more than just software and services, but also opportunities to build community. There are organizations creating content like NAVCA, NCVO, LASA with the Knowledgebase, and KnowHow NonProfit.

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Jerry Coltin on Arts Organizations and Podcasting

Beth's Blog: How Nonprofits Can Use Social Media

Jerry Coltin gave an excellent overview which included listening to and showing some examples of arts podcasting and video podcasting. There was a lot of interest from the audience so I suspect this means we may be hearing a few more arts organizations in the nonprofit podcasting space. There was incredible knowledge sharing.

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DIY Community Engagement Metrics

Amy Sample Ward

When people who work in services, programs, grant writing and fundraising, for example, all share their view of the groups in the community, not only can you start mapping the network but you can also have really rich discussions about the way different parts of your organization view the community. Step 1: Identify all the content.

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Using Twitter to Build a Community and Recruit Volunteers

Amy Sample Ward

And here are slides from a previous presentation: Twitter.Org: Twitter for Nonprofit Organizations. Please add your favorite blog posts or examples to the list, too! Last week, I had the opportunity to present at the 2011 Volunteer Management for Nonprofits Conference here in New York. View more presentations from Amy Sample Ward.

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