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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

&# There are so many blogs, news sources, and conversations happening at the same time, every day, and the chances that you’ll be able to find them all without trying is pretty unlikely. To stay on top of it all, I suggest you create a listening dashboard for your organization - and here’s how to do it! Getting Started.

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How To: DIY Community & Content Mapping

Amy Sample Ward

I like to offer suggestions that any organization or community group can put to use regardless of sector, focus, size, geography, or budget. The tools and methods here are designed to be flexible and adaptable so that you can make them work for your organization and needs.

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Designing Programs to Build Community: Case Study with Charity Technology Trust

Amy Sample Ward

Background: CTX services over 8,000 charity and community organizations in the UK and wants to nurture that network of organizations by providing more than just software and services, but also opportunities to build community. Key Questions: The session was designed to be a conversation – with an avid note taker (me).

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DIY Community Engagement Metrics

Amy Sample Ward

In my experience, the more diverse group you can get together to have this conversation and work through this planning together, the more complete a picture you can draw of your community. Now, for this content map to be as valuable across your organization as possible, you want to be as specific as you can be with this section.

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Guest Post on Frogloop: 5 Tips for Running a Competition

Amy Sample Ward

Read the post and join the conversation on the Frogloop blog (or read the post below). Here are a few ways to do this, for example: Respond to questions and comments publicly whenever possible. You won’t position yourself or your organization very well for growth if you don’t stay positive and keep things in perspective.

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Mastering Social Networking as a Volunteer

Amy Sample Ward

For many organizations, we provide guidance or goals for using social channels to our staff, but this session was for the volunteers who want to make a difference from outside of the organization. Or are you trying to promote the organization? Creating Great Content. Inspiring and recruiting your friends to volunteer with you?

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Using Twitter to Build a Community and Recruit Volunteers

Amy Sample Ward

And here are slides from a previous presentation: Twitter.Org: Twitter for Nonprofit Organizations. Using Twitter for a Global Conversation. Please add your favorite blog posts or examples to the list, too! Last week, I had the opportunity to present at the 2011 Volunteer Management for Nonprofits Conference here in New York.

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