Neon CRM

MAY 17, 2024

Are you calling your donors regularly? A phone call gives you the opportunity to build real personal connections with the people who support you. Calling to thank donors for their support after they give a gift can strengthen their bond with your nonprofit, leading to higher donor retention and engagement rates.

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Nonprofit Tech for Good

OCTOBER 1, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. Donor retention is a crucial aspect of a productive fundraising strategy. Here are seven excellent methods of increasing donor retention and how to automate them.

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Retention Donor Gift Rate 339

Nonprofit Tech for Good

DECEMBER 15, 2019

It’s time to take on new terrain by building a targeted multichannel donor journey that ensures every member of your community feels connected to your cause throughout the year. In this must-watch webinar you’ll learn how to: Take a multichannel approach to your donor communications.

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Bloomerang

DECEMBER 8, 2023

A nonprofit CEO, Dorethea, asks, “ Should I send holidays gifts to donors ?” Well, Dorethea, it depends on what type of gift and which donor segment (small, mid-size, or major givers) you have in mind. It also depends on your previous conversations or donor surveys. Dorethea was asking about sending gifts to her major donors.

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Gift Donor Studies Donation 108

Achieve

MAY 24, 2024

However, with the average donor retention rate sitting around 45%, many nonprofits struggle to sustain newly acquired donors’ support. So, how can your organization beat the odds and develop a loyal donor base that you can count on year after year? In no time at all, you’ll have a loyal donor pool you can count on year-round!

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Retention Rate Donor Campaign 52

EveryAction

OCTOBER 26, 2022

Something that makes you stand out and lets your donors feel like the heroes that they are? Warm your donors up with some thoughtful stewardship through a channel that will help you get through: mobile. Why text donors? It is the 21st-century version of a phone call. What should you text your donors?

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Donor Giving Gift Photo 216

CauseVox

MARCH 1, 2024

Customer personas (like mine above) are not just for marketing professionals, they are also incredibly beneficial for nonprofits seeking to understand who their donors are, why they give, how they like to be communicated with, and what their barriers to giving are. Why Do Donor Personas Matter?

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Audience Donor Survey Demographics 82

Neon CRM

OCTOBER 31, 2023

Having solid donor engagement strategies in place is important for any nonprofit that wants to inspire generosity in their community and build a base of lifelong supporters. But the world is a noisy place: Donors are bombarded with constant messaging that can drown out a nonprofit’s attempts to reach them.

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Nonprofit Tech for Good

JUNE 10, 2019

Do you find yourself asking these questions: How to I optimize donor engagement? How do I keep my donors happy? How to I retain my donors? Personalization is no longer the exception, donors expect it and it’s the foundation for a good fundraising strategy. How can I increase response rates?

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Nimble AMS

NOVEMBER 27, 2022

Proper donor stewardship is vital to your organization hitting its financial campaign goals. Saying “thank you” is t he key to fostering healthy donor relationships. But do your donors know just how much your organization appreciates the m ? Why should your association thank your donors? Vocalize donor impact.

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Associations Donor Gift Tips 126

Bloomerang

FEBRUARY 27, 2024

Your lapsed donors. This timeline offers a clear road map to prevent lapsed donors: What makes donors lapse? The second thing you must know is what defines a lapsed donor. The simple definition of a lapsed donor is someone who hasn’t given in a certain amount of time. Do donors realize they’ve lapsed?

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Greater Giving

JULY 18, 2023

Donor Data Management How To Supercharge Relationships You’ve spent weeks, months, or even years collecting every bit of data your donors produce. Your donor data may include phone numbers, emails, birthdays, donation history, and even meal preferences. Identify opportunities to increase donors’ value.

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Data Donor History Demographics 98

Candid

MARCH 5, 2024

Given this disadvantage, new nonprofits are typically advised to start with individual donors. So, how can a new nonprofit develop a pool of prospective donors when they’re still building their visibility and reputation? If face-to-face is not an option, a phone call is your next best bet.

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Donor Tips Nonprofit Course 98

Nonprofit Tech for Good

MAY 16, 2024

By Stasia Hural , Digital Marketing Lead at Keela – a complete software solution for nonprofits looking to grow revenue, centralize and manage data, and deepen donor engagement. These include direct mail, phone calls and messages, and in-person solicitations. It’s changing how we identify potential donors and set targets.

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Donation Data Fundraising Analytics 203

Bloomerang

AUGUST 14, 2023

Becoming savvier about donor advised funds is a current trend in nonprofit fundraising. As a nonprofit, finding out which donors have a donor-advised fund (DAF) can be challenging since DAF accounts are privately held and not public entities, and because they are managed by sponsoring organizations or financial institutions.

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Fund Donor Strategy Help 69

Get Fully Funded

FEBRUARY 25, 2024

Thanking donors is THE most important step in fundraising. Mess it up, and you’ll eventually lose the donor. Unfortunately, most nonprofits view thanking donors as an afterthought instead of treating it with the importance it deserves. And that can kill your ability to keep good donors who love the work your nonprofit is doing.

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Bloomerang

DECEMBER 13, 2022

Did you know as many as 81% percent of new donors don’t return to give again? And only 43% of all donors remain loyal? . Donor attrition has gotten worse over time. Donors tell us this all the time, both with words and actions. Donors tell us this all the time, both with words and actions. Donor Negative WORDS.

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Retention Donor Gift Nonprofit 111

Bloomerang

DECEMBER 21, 2023

Today’s question comes from a nonprofit employee who wants advice on when to soft credit donors in their database: Dear Charity Clairity, I have two questions: (1) Our organization received a check from one spouse, without any paperwork crediting the other spouse. 2) We received an IRA Charitable Rollover check from a donor.

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Database Donor Gift Phone 94

Kindful

FEBRUARY 25, 2021

There was a time not too long ago when digital channels like email, social media, and text messaging were seen as complementary to direct mail: the cornerstone of any robust donor communications strategy. Why make building donor relationships a goal? Handwritten notes to new donors. Handwritten notes to new donors.

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Bloomerang

JULY 5, 2021

Did you know as many as 81% percent of new donors don’t return to give again? And only 43% of all donors remain loyal? Do you know what your retention rates are or how to increase donor loyalty? Yet too many nonprofits still don’t prioritize donor retention strategies. . Consumers want a relationship with a brand.

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Donor Strategy Retention Relationship 141

The Modern Nonprofit

MARCH 26, 2024

Estimated Reading Time: 5 minutes Turning Crisis into Community: How to Make Emergency Donors Lifelong Supporters As nonprofit professionals, we are all too familiar with the cycle of emergency fundraising. Preparation is key To effectively retain emergency donors, you must have a solid foundation in place.

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Support Donor Community Retention 52

sgEngage

OCTOBER 11, 2023

If you’re like every nonprofit on the planet, you’ve got one thing on your mind: acquiring new donors! And with donor retention rates on the decline, new donor acquisition is a constant topic of conversation. We can’t just wish mission-driven donors out of thin air. Let’s think about your non-donor records.

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Donor Social Media Websites Content 89

Pamela Grow

OCTOBER 22, 2023

Are you a new development director or executive director and feeling a bit lost on how to learn exactly what motivates your donors? Or maybe you’re a new major gift officer and you’d like to set up as many donor meetings as possible. Building strong relationships with donors is the backbone of successful fundraising.

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Donor Fundraising Relationship Survey 52

sgEngage

JANUARY 30, 2024

If your nonprofit is ready to dive deeper into the world of AI fundraising to boost donor engagement with your mission, this is the place to start! In this guide, we’ll review the basics of AI fundraising tools and a few strategies for using these solutions to improve donor relationships.

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Tools Donor Fundraising Survey 92

Qgiv

APRIL 11, 2023

Reading donor signals is a key step in deciding who to invite to your events! At Virtuous, we believe that the Responsive Fundraising Framework is foundational in helping fundraisers cultivate meaningful relationships with donors that increase generosity. What are Donor Signals? What is the Responsive Framework?

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Donor Survey Social Media Database 104

Get Fully Funded

APRIL 23, 2023

There are two parts to thanking donors: Connecting with the donor’s brain by providing a gift receipt and more importantly, touching the donor’s heart by letting them know they are heroes for giving to your organization’s cause. But there is so much more to properly thanking donors. A perfect thank-you letter does both.

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Gift Donor Language Video 119

Bloomerang

JANUARY 20, 2023

Today’s question come from a fundraiser and donor who wants advice on how to handle poor donor engagement: Dear Charity Clairity, I’m a fundraiser, but also a donor. Because when a nonprofit doesn’t treat me as if I matter, as I carefully and consciously treat donors to my organization, I get a little peeved.

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Beth's Blog: How Nonprofits Can Use Social Media

JULY 25, 2013

.” Recently, I had an opportunity to meet Tal Frankurt, CEO of Cloud for Good, where he shared some thoughts about how a well-designed SalesForce database could be an excellent tool for managing, measuring, and tracking relationships with donors. First and foremost, Salesforce is not a donor database. This was (by far!)

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Relationship Donor Track Gift 114

Get Fully Funded

JUNE 14, 2023

The generosity of donors is crucial to your nonprofit organization’s success, which means that you should strategically plan your communications with them. Part of creating great donor communications is personalizing each message to its recipient, making them more engaging. Address donors by their preferred names and pronouns.

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The Fundraising Authority

AUGUST 6, 2021

You need to build relationships (with sponsors, auction donors, guests, etc.) You need to cultivate your donors. … in person and over the phone). You need to start cultivating this year’s event donors for next year’s event. Build new relationships. 7: Relationships matter. Make phone calls.

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Profit Fundraising Sponsor Money 339

Bloomerang

NOVEMBER 8, 2023

This is her real donor story. She’s a perfect example of the importance of year-end donor segmentation. To gain a deep understanding of the donor experience and how to build a loyal and passionate donor base, check out this Humane Society Donor Experience Report. Sarah is a real person.

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Donor History Director Survey 62

Bloomerang

SEPTEMBER 7, 2023

Donor plants jump up at your gala’s auction , raise their hand high, and start, or advance, the bidding. A seasoned fundraiser in Jewish philanthropy taught me about donor plants years ago and, celebrating the best of fundraising’s oral tradition, a hallmark of our field, I am passing it on to you. Carefully comb your donor records.

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Donor Nonprofit Gift Sponsor 99

Bloomerang

SEPTEMBER 10, 2021

Considering doing a donor cultivation event ? According to fundraising expert and author Penelope Burk, 67% of respondents attending a donor cultivation event credited it as the reason why they made their gift. . The number one thing donors want is to know they make a difference. Why should you do a donor cultivation event?

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Donor Audience Fun Script 112

Bloomerang

JUNE 9, 2022

As a nonprofit fundraiser, you’ve probably heard some variation of the phrase, “treat every donor like a major donor.” If you treat every donor like a major donor, you’d probably run out of team member time. Plus, not all of your supporters want to be wined and dined like a major donor. Who are your major donors?

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Donor Gift Database Relationship 106

Bloomerang

FEBRUARY 2, 2024

Today’s question comes from a nonprofit employee who wants advice on how to persuade leadership to get donor thank-you letters out sooner: Dear Charity Clairity, I just took a new job and have discovered they don’t get thank you letters out for two weeks. Especially smaller donors. To me, this is unacceptable. He thinks I’m nuts.

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Donor Exercise Gift Charity 91

Greater Giving

JANUARY 23, 2023

The Donor Pyramid is a tool for helping nonprofits understand their fundraising approach and evaluate its effectiveness. The Pyramid works by categorizing donors based on how often they give to your organization, from once-in-a-lifetime gifts down to individuals who make small donations each year.

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CauseVox

AUGUST 11, 2022

If you’ve been in the fundraising game for a while, you’re aware of the important role major donors play. On average, gifts from major donors make up the bulk of a nonprofit’s fundraising revenue each year. Put simply, major donors are individuals who make the biggest donations to your org. Who Is A Major Donor?

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Donor Org Relationship Gift 68