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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

Netvibes will let you track all kinds of things online, all by using RSS feeds or ready-built widgets. Here are some example searches using NetSquared as the organization. NetSquared.org - putting this URL in the search term area of the alert means that if someone wrote out our URL on their blog, for example, I would get alerted.

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ROI (Results on Insights): Nonprofit Examples of How Listening Returns Value

Beth's Blog: How Nonprofits Can Use Social Media

Click to see larger image I'm very tempted to start using Results On Insights for ROI thanks to Barb Chamberlain's comment in yesterday's post " What Are The Best I-Words For Nonprofits To Think About Social Media and ROI? " But what does that really mean? Organizations use both hard data points and qualitative data to listen and learn.

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Blog Redesign: Recap and Reflections

Amy Sample Ward

As I recently announced , I’m collaborating with Matt Chevy on a redesign of this website to freshen up the design, make presentations, resources and case studies all easier to find, and surface the rich conversations taking place in the comments. Last week’s posts had three topics: Content , Comments and Extras.

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Using a CMS to Make Your Website Social

Beth's Blog: How Nonprofits Can Use Social Media

The primary function of a Content Management System—making it easy for non-technical staff to update content—helps facilitate constituent interaction by helping your nonprofit better attract and engage visitors to its website.

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Community Engagement and Social Media for Public Media

Amy Sample Ward

A great example of this is when we talk about working with our communities. The people who donate, listen in, connect with our programs by calling in, reading or commenting online, and coming to our offline events are our community. Start Joining. Remember, even once you get to this stage, you never stop listening or joining.

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Crowdsourcing Your Professional Learning With Social Media: An Example

Beth's Blog: How Nonprofits Can Use Social Media

There were a number of questions related to tools and tactics that I couldn't answer off the top of my head - so I decided to crowdsource them on Twitter asking for answers in the comments. I'm elevating them from the comments because they make a great post. Although our members will comment and post on our Facebook and Twitter.

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Show Me Experiments and Realistic Outcomes for Tagging/RSS

Beth's Blog: How Nonprofits Can Use Social Media

That aside, Joistke goes on to reflect on the usefulness of tagging and rss feeds for her work with communities of practices (and by extension - nonprofit organizations.) This is a huge shift RSS/tagging can bring into the workspace." which then helps the organizations do the work that creates the change.

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