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How To Strengthen Both EX and CX Simultaneously

Eric Jacobsen Blog

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. Closer employee alignment with business goals.

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What To Do When You're New

Eric Jacobsen Blog

I wish the book, What To Do When You're New , would have been published many, many years ago. The book, by Keith Rollag , is all about how to be comfortable, confident, and successful in new situations. The book, by Keith Rollag , is all about how to be comfortable, confident, and successful in new situations.

Chapter 83
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How To Strengthen Both Your Customer And Employee Experience In Tandem

Eric Jacobsen Blog

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. Closer employee alignment with business goals.

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How To Build Immunity To Burnout In The Workplace

Eric Jacobsen Blog

Fortunately, according to Dr. Kandi Wiens , author of the new book, Burnout Immunity , you can learn how to build immunity to burnout. Her research also demonstrates that EI competencies improve the more you use them. Wiens also discovered during her research that people with burnout immunity have a special relationship with stress.

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Flashback: Best New Leadership Book Of 2018

Eric Jacobsen Blog

Today, we flashback to 2018 : The new book, Say What You Mean , by Oren Jay Sofer , couldn’t have come at a better time. Published toward the end of 2018, Sofer’s book teaches you how to find your voice, speak your truth and listen deeply. And, that’s why, Say What You Mean , is my pick for B est New Leadership Book for 2018.

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Flashback: Best New Leadership Book Of 2018

Eric Jacobsen Blog

Today, we flashback to 2018 : The new book, Say What You Mean , by Oren Jay Sofer , couldn’t have come at a better time. Published toward the end of 2018, Sofer’s book teaches you how to find your voice, speak your truth and listen deeply. And, that’s why, Say What You Mean , is my pick for B est New Leadership Book for 2018.

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Flashback: Best New Leadership Book Of 2018

Eric Jacobsen Blog

The new book, Say What You Mean , by Oren Jay Sofer , couldn’t have come at a better time. Published toward the end of 2018, Sofer’s book teaches you how to find your voice, speak your truth and listen deeply. Published toward the end of 2018, Sofer’s book teaches you how to find your voice, speak your truth and listen deeply.