How To Strengthen Both EX and CX Simultaneously
Eric Jacobsen Blog
JANUARY 7, 2024
“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. Closer employee alignment with business goals.
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