Eric Jacobsen Blog

MARCH 12, 2024

Rather than seeing it as an obstacle to overcome, integrate it into your strategic approach to invigorate your high-growth potential and outperform competition under any market condition,” explains Rebecca Homkes , author of the new book, Survive, Reset, Thrive. Most books aren’t honest enough about how hard it is to reset ,” adds Homkes.

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Latvia Companies North America San Francisco 91

Eric Jacobsen Blog

DECEMBER 1, 2022

Dig into the book, Talent , to learn the case studies of Johnson & Johnson, Hemnet, Argus Media, HireRight, Vishal Retail, Depop and Oak Street Health. Keep Customers at the Core : Immerse into the customer’s experience and always consider customer satisfaction and retention. Build and Energize Organizations : Lead with integrity.

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Case Study Leadership Review Interview 52

Eric Jacobsen Blog

JULY 17, 2023

The new book, Power To The Middle , shows how managers are the crucial link between a company’s ground floor and top brass. Most importantly, by the end of their book, the authors sum up their insights and provide a playbook that will help senior leaders let go of the command-and-control mindset that has hobbled their managers for so long.

Management 52

Management Work Authoring Leadership 52

Eric Jacobsen Blog

JANUARY 30, 2022

In the new book, Talent: The Market Cap Multiplier , you’ll discover how seven companies from around the world reinvented the talent management process to become better functioning companies and talent engines that drive impressive growth. Question: Why is it so difficult for companies to recruit the right leadership team?

People 52

People Case Study Leadership Review 52

Eric Jacobsen Blog

AUGUST 4, 2013

Overland Park, KS-based author Max Muller , releases the second edition of his popular book, The Manager''s Guide to HR , on August 15. Max Muller Hiring Management Leadership Human Resources Eric Jacobson on Leadership and Management Leadership book First-Time Manager' But much has changed since then.

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Guide Management Time Law 44

Bloomerang

JANUARY 7, 2022

Repurposing content to/from slidedecks, books, etc. Donor Retention. Organizational Leadership. Links are allowed, so long as the accompanying anchor text is relevant and organic to the article at large. Posts should be completely original and not previously published elsewhere. is no problem. You are encouraged to do the same!

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Guidelines Case Study Profile Press 80

Eric Jacobsen Blog

NOVEMBER 4, 2023

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

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Gift Culture Companies Conversation 57

Eric Jacobsen Blog

JANUARY 19, 2023

In Nick Sonnenberg’s new book, Come Up For Air , (available February 7, 2023), you’ll learn about his CPR Business Efficiency Framework , which stands for: C ommunication P lanning R esources This framework focuses on eliminating the pain points most teams experience by optimizing these three operation areas foundational to every organization. “In

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Team Work Help Product 65

Neon CRM

JANUARY 25, 2024

It’s critical for member engagement and, ultimately, for member retention. Operations & Leadership Nonprofit Email Marketing: 7 Best Practices for Effective Emails 12 min read Read Now Member Newsletter Content Ideas When you read “content calendar” in the section above, you may have been thinking: “Okay, but what’s supposed to go in it?”

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Newsletter Content Ideas Tips 52

sgEngage

APRIL 12, 2024

It also emphasizes recruitment and retention of top-tier talent. As Louis Gump puts it in his new book, The Inside Innovator: A Practical Guide to Intrapreneurship , “an intrapreneur creates value through innovation and growth, inside a larger organization.”

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Game Nonprofit gMail Chicago 89

Eric Jacobsen Blog

MARCH 31, 2023

In Nick Sonnenberg’s book, Come Up For Air , you’ll learn about his CPR Business Efficiency Framework , which stands for: C ommunication P lanning R esources This framework focuses on eliminating the pain points most teams experience by optimizing these three operation areas foundational to every organization. “In how tech savvy?

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Team Business Product Teach 52

Eric Jacobsen Blog

FEBRUARY 8, 2014

Customer Feedback Customer Loyalty Customer Retention Customer Service Eric Jacobson on Leadership and Management Leadership Books'

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Retention Leadership Attention Service 75

Eric Jacobsen Blog

JUNE 29, 2022

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling new book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Gift 81

Gift Culture Companies Conversation 81

Eric Jacobsen Blog

JANUARY 29, 2013

Because, in his new book, McBean, a successful businessman with four decades of ownership experience, explains the essential Seven Facts of Business Life and the Five Levels of Business Success. Thanks to the book publisher for sending me an advance copy of the book.

Life 50

Life Business Review Canada 50

Neon CRM

DECEMBER 14, 2023

Lastly, factor in your donor retention rate so you can anticipate the number of new donors you’ll need to acquire in order to meet or exceed this year’s revenue total. Retention Rate: The percentage of donors who gave last year and this year. Retention Rate: The percentage of donors who continue to donate.

Analysis 52

Analysis Project Donor Retention 52

Eric Jacobsen Blog

OCTOBER 17, 2022

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling new book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Companies 70

Companies Gift Culture Conversation 70

Eric Jacobsen Blog

JANUARY 20, 2023

Gladieux , author of the new book, Communicate With Courage : Succinct stories that illicit emotional response are great hooks. Repetition builds retention. Before making your next presentation, consider these tips from Michelle D. Vary your voice to capture attention: modulate volume, rate, pitch, pace, and tone.

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Tips Comparison Module Retention 52

Eric Jacobsen Blog

MARCH 24, 2014

He''s the author of the popular book called, The 7 Hidden Reasons Employees Leave , and he''s the owner of the Overland Park, KS-based business called Keeping The People. Employee Retention Eric Jacobson on Leadership and Management Leadership Books Leigh Branham'

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Retention Leadership Interview Integration 72

Volunteer Hub

SEPTEMBER 8, 2021

Thanking volunteers has also been shown to improve retention rates through the process of engagement. Offer volunteers the opportunity to fill leadership roles. Create a book for volunteers that tells your organization’s story. Create a volunteer recognition board to highlight those going above and beyond.

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Volunteer Demonstration Retention Roles 77

Eric Jacobsen Blog

MAY 16, 2023

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the compelling book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Gift 52

Gift Culture Companies Conversation 52

Eric Jacobsen Blog

OCTOBER 23, 2013

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. Leadership Books Eric Jacobson on Leadership and Management Steve Curtin Customer Retention Customer Service'

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Service Retention Leadership Attention 78

Eric Jacobsen Blog

DECEMBER 4, 2022

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Companies 52

Companies Gift Culture Conversation 52

Eric Jacobsen Blog

DECEMBER 7, 2014

In your leadership role, it''s vital that your team members know how to deliver excellent customer service. Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Customer Retention Customer Service Eric Jacobson on Leadership and Management'

Time 71

Time Learning Retention Leadership 71

Eric Jacobsen Blog

FEBRUARY 19, 2014

In your leadership role, it''s vital that your team members know how to deliver excellent customer service. Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Customer Retention Customer Service Eric Jacobson on Leadership and Management Leadership'

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Time Retention Leadership Mail 74

Eric Jacobsen Blog

NOVEMBER 1, 2014

In your leadership role, it''s vital that your team members know how to deliver excellent customer service. Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Customer Loyalty Customer Retention Customer Service Customers Eric Jacobson on Leadership and Management Giving Thanks'

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Time Retention Leadership Mail 70

Eric Jacobsen Blog

OCTOBER 16, 2013

In your leadership role, it''s vital that your team members know how to deliver excellent customer service. Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Leadership Eric Jacobson on Leadership and Management Thanking Customers Customer Retention Customer Service'

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Time Retention Leadership Mail 76

Eric Jacobsen Blog

DECEMBER 16, 2021

Every business leader should read the book, The Business of We , by Laura Kriska. With 30 years of experience bridging gags in diverse workplaces, and as a sought-out lecturer and a TEDx speaker, Kriska provides expert insights and actionable strategies in her book to help you: Effectively repair division. Recognize warning signs.

Environment 52

Environment Product Create Work 52

ASU Lodestar Center

JANUARY 23, 2019

posted by Deborah Robles Summer 2018 Alumna, ASU Master of Nonprofit Leadership & Management Program Manager, A New Leaf - Mesa, AZ. Staff retention seems not only difficult, but near impossible to understand because of the intense amount of work. The following results provide a great deal of insight into the question at hand.

Arizona 40

Arizona Retention Environment Interview 40

Eric Jacobsen Blog

NOVEMBER 5, 2021

Every business leader should read the book, The Business of We , by Laura Kriska. With 30 years of experience bridging gags in diverse workplaces, and as a sought-out lecturer and a TEDx speaker, Kriska provides expert insights and actionable strategies in her book to help you: Effectively repair division. Recognize warning signs.

Environment 52

Environment Product Create Work 52

Eric Jacobsen Blog

SEPTEMBER 3, 2014

Customer Retention Customer Satisfaction Customer Service Eric Jacobson on Leadership and Management Micah Solomon' Customer Retention Customer Satisfaction Customer Service Eric Jacobson on Leadership and Management Micah Solomon'

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Create Retention Leadership Service 59

Eric Jacobsen Blog

JANUARY 15, 2014

Fortunately, Richard Finnegan , shares in his book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews : Why did you decide to leave us? Employee Retention Eric Jacobson on Leadership and Management Leadership Books'

Question 44

Question Business Retention Interview 44

Eric Jacobsen Blog

APRIL 6, 2013

In your leadership role, it''s vital that your team members know how to deliver excellent customer service. Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Leadership Eric Jacobson on Leadership and Management General Management Skills Thanking Customers Customer Retention Customer Service'

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Time Retention Leadership Skills 74

Bloomerang

FEBRUARY 21, 2023

They, in turn, may “return the favor” (which is a huge reason donor retention, per the Fundraising Effectiveness Project reports , remains at under 20% for new donors and just 46% for all donors). The THNK School of Creative Leadership states: “ The magic of the community is in the shared act. But it’s much more than that.

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People Community Facilitation Philanthropy 114

Eric Jacobsen Blog

APRIL 7, 2014

Customer Loyalty Customer Retention Customer Service Eric Jacobson on Leadership and Management' He is a keynote speaker and consultant on customer service issues, the customer experience, and company culture. He previously co-authored the bestselling, Exceptional Service, Exceptional Profit.

Retention 67

Retention Authoring Service Leadership 67

Saleforce Nonprofit

JUNE 14, 2022

Hybrid Work Emerged as a Staff Retention and Development Tool. Some of the biggest ideas borne out of necessity revolved around fundraising and donor retention. The acquisition is harder, much harder, but retention becomes better.”. It’s no secret that workers want these work arrangements to stay. “One About the Authors.

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Lesson Learning North America Nonprofit 59

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 19, 2017

Yesterday, I spent a day facilitating leadership workshops for arts leaders attending the Art House Convergence Conference near Park City, Utah. on personal and organizational resilience based on the ideas in my new book, The Happy Healthy Nonprofit. What to do? You can build your resilience by listening to a lecture!

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Lecture Classroom Experiment Learning 91

Connection Cafe

JANUARY 15, 2021

When you make efforts to enhance your own education as a nonprofit professional and encourage others to do the same, you can improve organizational retention, programming efficiency, and fundraising adaptability. Read More Books. Read More Books. When was the last time you picked up a good book? Take Nonprofit Courses.

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Learning Journal Course Professional 46