Let's Stop Talking about What People Need
Museum 2.0
NOVEMBER 20, 2013
How many times have you heard this phrase in the context of cultural institutions? It''s presumptuous to suggest that we know what people "need" in a cultural context. Very, very few museum visitors are in the "dog and baby" category. I don''t hear this phrase accompanied by evidence-based articulation of "needs" of audiences.
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