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Let's Stop Talking about What People Need

Museum 2.0

How many times have you heard this phrase in the context of cultural institutions? It''s presumptuous to suggest that we know what people "need" in a cultural context. Very, very few museum visitors are in the "dog and baby" category. I don''t hear this phrase accompanied by evidence-based articulation of "needs" of audiences.

People 54
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Six Steps to Making Risky Projects Possible

Museum 2.0

Unsurprisingly, some of my favorite museums are small, funky places run by iconoclasts—but that’s not useful to most professionals who work for organizations in which they have little control over size or leadership matters. Third, you need to align your idea with institutional culture. It’s nice to have both.

Project 22
professionals

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Museum 2.0 Rerun: What Does it Really Mean to Serve "Underserved" Audiences?

Museum 2.0

This August/September, I am "rerunning" popular Museum 2.0 Diane is both visionary and no-nonsense about deconstructing the barriers that many low-income and non-white teenagers and families face when entering a museum. Most large American museums are reflections of white culture. blog posts from the past.

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Betting on Braincake: Interview with Jen Stancil

Museum 2.0

Last week, Elaine Gurian and I talked about radical change in museums. Former museum start-up queen, Jen is taking a small organization whose goal is to promote girls’ involvement in math and science through research and programming to new, innovative, exciting places. Braincake isn’t some fakey attempt to pander to teens.

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What Does it Really Mean to Serve "Underserved" Audiences?

Museum 2.0

Diane is both visionary and no-nonsense about deconstructing the barriers that many low-income and non-white teenagers and families face when entering a museum. Most large American museums are reflections of white culture. Guards staring at black teens and grumbling about their clothes. YES students defy expectations.

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Self-Censorship for Museum Professionals

Museum 2.0

There are lots of things visitors can’t do in museums. But what about the things that museum professionals can’t (or feel they can’t) do? This week at the ASTC conference, Kathy McLean, Tom Rockwell, Eric Siegel and I presented a session called “You Can’t Do That in Museums!” And so my question is, why are we keeping them away?

Museum 20
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What's a Virtual Visitor Worth?

Museum 2.0

Every museum has a number for its operating cost per visitor. Most museums don't strategically set this number--too many operating costs are fixed by building needs--but they can use it to assess how expensive each visitor interaction is and evaluate the efficacy of programs. So where do online initiatives fit in?

Virtual 20