I love the new Salesforce Visual Workflow. can’t code a line of Apex but with Flows, I can automate processes in ways that just warm the heart of my inner wannabe geek. As hard as Salesforce is trying to make Flows approachable, it still comes across as scary to many admins, especially those working at small nonprofits. How to run reports. MORE >>

I’m back from Dreamforce 2011 , trying to process everything I saw and learned. On a personal level, this was the best Dreamforce yet. was honored to be selected as a Salesforce MVP last March. This class was a reduced version of the full 5-day course. I’ve always had a fear of learning Apex/code. I’m not as adverse to it now. MORE >>

'6 weeks ago, I began a series of blog posts highlighting different Salesforce apps I’ve been working with at KELL Partners since leaving Blackbaud/Common Ground behind six months ago. Here’s a summary of those posts and the features I highlighted, in case you missed any: Part 1: Nonprofit Starter Pack – Opportunity payments. MORE >>

In the interest of full disclosure, let’s get this out of the way first: I’m employed! Or I will be as of November 1 when I join KELL Partners full-time as Solutions and Support Services Manager. I’m very excited about this opportunity to join a team that I’ve gotten to know a bit over the past few years. Or feature matrixes. It’s MORE >>

I don’t know about anyone else, but I’m fascinated by Google+. left Web Worker Daily in 2009 in no small part because I was bored out of my mind with the content I was producing/editing. couldn’t stomach looking at even one more new social networking/collaboration site that no one would care about in 6 minutes, much less 6 months. MORE >>