participated in a meeting today at the Packard Foundation facilitated by the good folks at Monitor Institute to reflect on the work they've been doing over the past 18 months on network effectiveness.   Working in an institutional setting is far more structured, formal, more face-to-face meetings, slower paced, and less porosity.  MORE >>

On February 23, I had the pleasure of facilitating our webinar focusing on credit card processing, Processing Payments for Good. Merchant Services and Credit Card Processing. Along with talking about Dharma's history of working with nonprofits, she also provided an excellent overview of merchant services in general. MORE >>

This post covers my personal process of encouraging--and harnessing--participation in the creation of The Participatory Museum. My big challenge during this stage was feeling comfortable putting my roughest work out for people to read. They completely erased any bias I had against working with volunteers I didn't know personally. MORE >>

Per the by-laws, the immediate past board chair leads the nominations process for incoming board members. That process concluded in late spring and I have to admit that I learned some lessons along the way. This process will take longer than you think, regardless of how well organized you are. for WorldatWork. Lesson #1. MORE >>

Chris lead us through a simple user design process based a book by Giles Colborne.  What has been your experience with user-centered design process for online communities and web sites? For context, read my earlier post ). Meedan , an implementation partner, is responsible for designing and implementing the online learning community. MORE >>