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8 Actionable steps for any nonprofit RFP

EveryAction

Whether it’s finding the right candidates, having to wrangle their department to “get on board” with the details, or just spending so much time running the entire process, everyone agreed: RFPs can be a pain. These eight steps are simple yet powerful ways to save time in the long run and hire a better partner for your nonprofit.

Action 199
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Discussion of Donor Data Retention

Robert Weiner

The same topic came up recently on the APRA''s listserve, PRSPCT-L. Basically, if there are no laws in Canada about what kinds of records you have to keep for a certain amount of time, then you are good there. A few months ago I wrote a post on the topic of whether nonprofits should delete old donor records.

Retention 100
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2011 NTC Preview: Let's Talk About Tech, Baby

NTEN

Technology is the unintuitive phone system, the frustrating donor management system, the computer that blue screens every time it has more than three windows open. Ask on listservs ( ProgEx , NTEN Affinity Groups , ISF Yahoo group , etc.) In many organizations, technology is viewed as separate from the work the organization is doing.

Tech 86
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Should You Ever Delete Donor Records?

Tech Soup

I've heard enough tales of bequests from one-time or small donors to believe that they're real. You should be able to mark records as inactive after a set time period and stop sending them anything. For my clients with on-premises systems, I see no justification for deleting donors; disk space is cheap. Others Who Agree.

Donor 36
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The Jing Project: Embed Screencasts Into Conversation

Beth's Blog: How Nonprofits Can Use Social Media

Some possible uses: I put this out on the SalesForce Nonprofit Practitioners listserv. I'm working on a screencast and it might be excellent way to do research or share implicit geek shoudlder-to-shoulder knowledge across the Internet. "Children's Health" or "Education"), and the duration for the grant.

Jing 50
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From Community Arts To Community of Online Learners: Janet Salmons, Ph.D

Beth's Blog: How Nonprofits Can Use Social Media

Ever since, our paths have crossed several times in nonprofit technology circles online, most recently via the Digital Divide Network listserv and the online forums at TechSoup. Since the courses are very interactive, learners gain experience in online communication and teamwork as well as new knowledge in the subject of the course.

Arts 50
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Groundswell Book Club Part 4: Customer Support

Museum 2.0

As Charlene and Josh point out, when a customer answers someone else’s question on an online support forum, she doesn’t just solve one person’s problem. Her useful comment is archived and can be accessed by hundreds of other people with the same problem. Most support forums are only frequented by people who have a problem.

Support 20