Interview, Kansas and Technique - Nonprofit Technology

Making Oz Home

NTEN

NOVEMBER 23, 2011

Now let me say upfront, this blog post isn’t going to be about those techniques for diversifying an office culture. A few years ago, I was called in for an interview, and when I arrived, the building the business was in had several steps to the front door and no ramp in sight. Pretty big and worthwhile stuff.

North Carolina

North Carolina Montana Kansas United States

Do Exit Interviews

Eric Jacobsen Blog

MARCH 21, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). So, do an exit interview whenever possible with each departing employee.

Interview

Interview Mentoring Kansas City Kansas

Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

OCTOBER 23, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Interview

Interview Question Mentoring Kansas City

Webinars

How To Cultivate Community Affinity Throughout The Generosity Journey

MORE WEBINARS

Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

DECEMBER 14, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City

Kansas City Kansas Help Mentoring

How To Create A "Best Places To Work" Company

Eric Jacobsen Blog

SEPTEMBER 26, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Place

Place Companies Work Kansas

Never Say These Words To A Customer

Eric Jacobsen Blog

AUGUST 4, 2010

-- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal.

Kansas City

Kansas City Kansas Mentoring Leadership

Ten More Ways To Be An Effective Leader

Eric Jacobsen Blog

JULY 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Take an interest in your employees and their personal milestone events.

Effective

Effective Mentoring Kansas City Kansas

How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

SEPTEMBER 7, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things youve told me, what is the top thing that caused you to resign?

Mentoring

Mentoring Kansas City Kansas Leadership

Give Positive Feedback. Don't Praise.

Eric Jacobsen Blog

NOVEMBER 20, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Saturday, November 20, 2010 Give Positive Feedback. Dont Praise.

Giving

Giving Mentoring Kansas City Kansas

Resolve To Find A Mentor In 2011

Eric Jacobsen Blog

DECEMBER 24, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). So, decide today to secure a mentor who will work with you during 2011.

Mentoring

Mentoring Kansas City Kansas Skills

How Will You Be Remembered As A Leader?

Eric Jacobsen Blog

JUNE 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tuesday, June 8, 2010 How Will You Be Remembered As A Leader?

Kansas City

Kansas City Kansas Mentoring Leadership

3 Coaching And Mentoring Tips

Eric Jacobsen Blog

DECEMBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Tips Kansas City Kansas

Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

JANUARY 15, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Leadership

Leadership Communication Kansas City Mentoring

How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

DECEMBER 1, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Evaluation

Evaluation Mentoring Kansas City Kansas

How To Write A Business Plan In About One Hour

Eric Jacobsen Blog

NOVEMBER 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). The plan will include six essential elements : 1.Vision Objectives 5.Strategies

Kansas City

Kansas City Business Kansas Mentoring

Build These Leadership Skills

Eric Jacobsen Blog

APRIL 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills

Skills Leadership Build Mentoring

How To Improve Your Internal Communication Skills

Eric Jacobsen Blog

SEPTEMBER 18, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Skills

Skills International Communication Mentoring

How To Talk About Poor Performance With An Employee

Eric Jacobsen Blog

DECEMBER 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Kansas City Kansas Leadership

How To Write An Employee Satisfaction And Engagement Survey

Eric Jacobsen Blog

NOVEMBER 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Survey

Survey Mentoring Kansas City Attitude

Find The Ideal Tone For Your Emails

Eric Jacobsen Blog

OCTOBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Or, do you have employees whole struggle with the tone of their emails?

email

email Mentoring Kansas City Kansas

"Great Places To Work" Employee Perks

Eric Jacobsen Blog

JANUARY 20, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Place

Place Work Mentoring Kansas City

Keys To Telling A Good Story In Your Presentations

Eric Jacobsen Blog

SEPTEMBER 6, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Story

Story Mentoring Kansas City Kansas

How To Be An Open Leader

Eric Jacobsen Blog

JUNE 2, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). My complete book review is on my Kansas City Leadership Examiner.com page.

Open

Open Kansas City Mentoring Kansas

The Five Points Of Professionalism

Eric Jacobsen Blog

DECEMBER 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Professional

Professional Mentoring Kansas City Kansas

Communicate Often And Tell A Story

Eric Jacobsen Blog

AUGUST 14, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Reynolds shared her expertise with me recently during an interview. She added that its not that leaders dont communicate, but that they dont beat the drum regularly enough.

Communication

Communication Story Mentoring Kansas City

What To Think About For Next Year

Eric Jacobsen Blog

OCTOBER 17, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Kansas City Kansas Leadership

Do you have a brand strategy?

Eric Jacobsen Blog

SEPTEMBER 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Sunday, September 19, 2010 Do you have a brand strategy?

Strategy

Strategy Mentoring Kansas City Kansas

5 Reasons To Do An Employee Survey

Eric Jacobsen Blog

NOVEMBER 27, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Survey

Survey Mentoring Kansas City Kansas

Eric Jacobson On Management And Leadership: 70 New Year's.

Eric Jacobsen Blog

DECEMBER 30, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tailor your motivation techniques 61. Exercise more. Stop smoking.

Leadership

Leadership Management Mentoring Kansas City

5 Tips For Generating Ideas From Employees

Eric Jacobsen Blog

AUGUST 22, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Ideas

Ideas Generation Tips Mentoring

This Week's Book Recommendation

Eric Jacobsen Blog

SEPTEMBER 11, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City

Kansas City Mentoring Kansas Skills

Are You Doing All You Can To Retain Your Employees?

Eric Jacobsen Blog

JANUARY 4, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tuesday, January 4, 2011 Are You Doing All You Can To Retain Your Employees?

Mentoring

Mentoring Kansas City Kansas Leadership

Great Business Quote

Eric Jacobsen Blog

AUGUST 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Business

Business Mentoring Kansas City Kansas

4 Quick Tips For How To Lead More Effectively

Eric Jacobsen Blog

NOVEMBER 28, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Effective

Effective Tips Mentoring Kansas City

5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

NOVEMBER 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Question

Question Open Mentoring Kansas City

How To Give Constructive Feedback

Eric Jacobsen Blog

JULY 10, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Giving

Giving Kansas City Mentoring Kansas

How To Write Your Company's Core Values

Eric Jacobsen Blog

OCTOBER 31, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Companies

Companies Mentoring Kansas City Kansas

A Maxim For Leaders For 2011

Eric Jacobsen Blog

DECEMBER 28, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City

Kansas City Mentoring Kansas Advice

Discover Your Leader Grade

Eric Jacobsen Blog

OCTOBER 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Kansas City Kansas Skills

Is Your Crisis Management Program In Place?

Eric Jacobsen Blog

SEPTEMBER 9, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Thursday, September 9, 2010 Is Your Crisis Management Program In Place?

Place

Place Management Program Mentoring

Check Out These Free Tips For Making An Effective Presentation

Eric Jacobsen Blog

OCTOBER 6, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Effective

Effective Tips Free eBook

When To Coach And When To Counsel

Eric Jacobsen Blog

OCTOBER 3, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Generally, coaching should precede counseling.

Mentoring

Mentoring Kansas City Kansas Leadership

Must-Read Book For Nonprofit Leaders

Eric Jacobsen Blog

OCTOBER 2, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Kansas City Kansas Nonprofit

Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

AUGUST 30, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring

Mentoring Kansas City Kansas Skills

Making Oz Home

Do Exit Interviews

Webinars

Trending Sources

Key Interviewing Questions To Ask To Identify Leaders

Webinars

Ask Your Customers To Help You Write Your Strategic Plan

How To Create A "Best Places To Work" Company

Never Say These Words To A Customer

Ten More Ways To Be An Effective Leader

How To Uncover The Real Reasons Your Employees Leave

Give Positive Feedback. Don't Praise.

Resolve To Find A Mentor In 2011

How Will You Be Remembered As A Leader?

3 Coaching And Mentoring Tips

Reach Communications & Leadership Expert David Grossman Via His.

How To Avoid 8 Common Performance Evaluation Pitfalls

How To Write A Business Plan In About One Hour

Build These Leadership Skills

How To Improve Your Internal Communication Skills

How To Talk About Poor Performance With An Employee

How To Write An Employee Satisfaction And Engagement Survey

Find The Ideal Tone For Your Emails

"Great Places To Work" Employee Perks

Keys To Telling A Good Story In Your Presentations

How To Be An Open Leader

The Five Points Of Professionalism

Communicate Often And Tell A Story

What To Think About For Next Year

Do you have a brand strategy?

5 Reasons To Do An Employee Survey

Eric Jacobson On Management And Leadership: 70 New Year's.

5 Tips For Generating Ideas From Employees

This Week's Book Recommendation

Are You Doing All You Can To Retain Your Employees?

Great Business Quote

4 Quick Tips For How To Lead More Effectively

5 Open-Ended Questions To Ask Your Customers

How To Give Constructive Feedback

How To Write Your Company's Core Values

A Maxim For Leaders For 2011

Discover Your Leader Grade

Is Your Crisis Management Program In Place?

Check Out These Free Tips For Making An Effective Presentation

When To Coach And When To Counsel

Must-Read Book For Nonprofit Leaders

Top Five Factors That Drive Employee Loyalty

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