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Making Oz Home

NTEN

Now let me say upfront, this blog post isn’t going to be about those techniques for diversifying an office culture. A few years ago, I was called in for an interview, and when I arrived, the building the business was in had several steps to the front door and no ramp in sight. Pretty big and worthwhile stuff.

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Do Exit Interviews

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). So, do an exit interview whenever possible with each departing employee.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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How To Create A "Best Places To Work" Company

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). You can learn more about how to do that in his latest book, Re-Engage.

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How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things youve told me, what is the top thing that caused you to resign?

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Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Employee pay often is not the most important driver for employee retention.