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Artificial Intelligence for Government

Forum One

There are a myriad of AI tools that exist now that can help to make government more efficient. While careful users still need to review and edit the writing, it will soon be a game-changer in terms of helping to draft emails, write memos, and generate reports. More tools are being launched constantly.

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Digital Transformation for Government Agencies

Forum One

Digital transformation or modernization for government agencies is about using new technologies to effectively change an agency’s ability to engage audiences and achieve its mission. Common challenges in government digital transformation pursuits include overlapping or redundant solutions and processes and siloed teams and communications.

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So Your Government Agency Needs a New Brand

Forum One

So your government agency needs a new brand? A strong, memorable brand can help a government agency stand out and communicate its values, mission, and services effectively to the public. When developing a new or updated government agency brand, there are several factors to consider.

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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans. Not part of a government agency?

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How to Prepare For a Government Website Redesign

Forum One

Redesigning a government agency or department website is no small task. Here are the essential areas to focus on when taking on a government website redesign. Forum One works with local, state and federal government agencies. Forum One works with local, state and federal government agencies. This gets at the requirements.

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The 10 roles and responsibilities of a nonprofit Board of Directors

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It’s also responsible for making sure the organization meets its regulatory responsibilities and files appropriate paperwork with government agencies. Every nonprofit has a Board of Directors. Yet most people don’t understand exactly what the Board’s job is. And this is a problem. It’s surprising. And concerning. And you know what?

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Migrating Your Government Services to Digital: Process and Technology

Forum One

Co-authored by Brian Stewart , Senior Government Executive, Siteimprove. In this post, we focus on the processes and technology of migrating your government services to digital. Additionally, it will be useful to understand current governance processes for adding, updating, and removing content. What can you leave out?