Eric Jacobsen Blog

OCTOBER 31, 2010

Sunday, October 31, 2010 How To Write Your Companys Core Values Walk into any Whole Foods grocery store and youll see that companys core values proudly presented on a large sign. The values clearly set the companys culture. As Whole Foods explains, their core values are the "soul" of its company.

Companies 44

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Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.

Place 44

Place Companies Work Kansas 44

Zen and the Art of Nonprofit Technology

AUGUST 17, 2007

I have evaluated a number of options, and every one of them comes up short in one way or another. It is commercial, but it has a kind of pay-as-you-go pricing model. I’m a screensharing company using you guys for the audio conference piece. Which screensharing company are you? Cheers, Wayne 6 Robert 08.19.07

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Bloomerang

NOVEMBER 13, 2021

And, as I was sharing earlier, we usually teach this in person over a period of two to three hours, so, you all are getting the, what we’ll call, the boot-camp version of “Measure of Success.” Are you going to use this to evaluate your internal operations so that you can become more efficient, more effective.

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Report Measure Impact Process 80

Eric Jacobsen Blog

NOVEMBER 19, 2010

“An added benefit of conducting employee satisfaction research is that, in doing so, a company lets their employees know they are important, their opinions and suggestions matter, and there is a sincere desire to make the company an enjoyable place to work,&# reports Polaris. .&#

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Eric Jacobsen Blog

JANUARY 20, 2011

Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". Helping those companies to earn that honor are the perks they give their employees, some of which you might want to consider for 2011.

Place 47

Place Work Mentoring Kansas City 47

Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

Service 40

Service Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. How To Improve Customer Service With The Telephone.

Kansas City 50

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Eric Jacobsen Blog

OCTOBER 8, 2010

The survey typically takes respondents seven to 10 minutes to fill out and the results you get will identify your strengths and weaknesses, and will allow you to compare your evaluators responses to your own self-assessment. The self-evaluation survey is free and its the first step in the program.

Mentoring 44

Mentoring Kansas City Kansas Skills 44

Eric Jacobsen Blog

OCTOBER 5, 2010

The program evaluates words and phrases for the intensity of eight primary emotions, allowing you to adjust the overall tone before you send your message. ToneCheck reports that many companies also battle productivity loss triggered by misread employee email. How To Improve Customer Service With The Telephone.

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email Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

SEPTEMBER 20, 2010

Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees. . 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Is it easy for your customers to: Buy from you? Make returns?

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Sample Business San Antonio Mentoring 44

Eric Jacobsen Blog

OCTOBER 17, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Sunday, October 17, 2010 What To Think About For Next Year Hopefully, 2011 will be better for most businesses. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

DECEMBER 30, 2010

Assess your companys strengths and weaknesses at all times 6. Teach something new to your team 24. Be a good role model 46. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Dont micromanage 2. Dont be a bottleneck 3. Focus on outcomes, not minutiae 4. Conduct annual risk reviews 7.

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

DECEMBER 24, 2010

Most often, you’ll find your best mentors are not your supervisors, but instead are other individuals in your workplace, at other companies in your city, or are members of organizations to which you belong. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Mentoring 62

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Eric Jacobsen Blog

MARCH 21, 2010

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

Interview 44

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Eric Jacobsen Blog

AUGUST 22, 2010

Dont evaluate or criticize ideas when they are first suggested. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. So, be sure you provide the forums and mechanisms for your employees to share their ideas with you. Hold at least a few brainstorming sessions each year, as well. Ask for wild ideas.

Ideas 47

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Eric Jacobsen Blog

NOVEMBER 20, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Giving 62

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Eric Jacobsen Blog

AUGUST 8, 2010

Leadership is what it takes to inspire and engage employees to contribute their best to achieve the goals, support the vision, carry out the mission, and embody the companys values. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Improve Customer Service With The Telephone.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

DECEMBER 5, 2010

That is, what are their self-interests versus what the company can offer them. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. This is best accomplished by allowing employees to see clearly where they stand in the organization versus where they want to be in their careers. They pose alternatives.

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Eric Jacobsen Blog

JUNE 13, 2010

Sunday, June 13, 2010 Lessons From Good To Great Here are two of my favorite quotes from the hugely popular leadership book, Good To Great : "The good-to-great companies did not say, Okay, folks, lets get passionate about what we do. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Eric Jacobsen Blog

SEPTEMBER 11, 2010

Saturday, September 11, 2010 3 Things Your Mission Statement Must Have A lot of companies struggle when creating their mission statement. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

SEPTEMBER 7, 2010

Tuesday, September 7, 2010 How To Uncover The Real Reasons Your Employees Leave As a leader, its imperative you understand the real reasons employees leave your company. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Improve Customer Service With The Telephone.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

JANUARY 15, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Leadership 50

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Eric Jacobsen Blog

JUNE 26, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Tips 40

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Eric Jacobsen Blog

JANUARY 4, 2011

Even better is to shut down your company for a day, and have all your employees participate in business planning (depending on the size of your company). 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. You would be surprised what they come up with.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

APRIL 4, 2010

Developing leaders: Create the next generation of leaders Are great listeners Grow talent by challenging others to take on more than what they think they can do Are open, honest and direct Model the behavior they want to mentor for others If you havent read Judith E. Glasers book, The DNA of Leadership , give it a read.

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Eric Jacobsen Blog

APRIL 26, 2010

The three things one should do may see like common sense and may appear easy to do, but its surprising how few companies have leaders who follow-through with all three. So, its good to be reminded of what is working for the best companies during this challenging economy. How To Improve Customer Service With The Telephone.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

AUGUST 3, 2010

If not, teach him what he needs to do differently to avoid the mistake from reoccurring. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Find out what he did or didnt do. Ask him what he thinks he can do in the future to avoid the mistake from happening again.

Learning 40

Learning Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 18, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Skills 53

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Eric Jacobsen Blog

DECEMBER 7, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Mentoring 50

Mentoring Kansas City Kansas Leadership 50

Eric Jacobsen Blog

SEPTEMBER 6, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Story 50

Story Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

DECEMBER 12, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

Professional 44

Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

MARCH 20, 2010

The book, five years in the making, and published in 2001, addresses the all-important question of: Can a good company become a great company, and if so, how? Good-to-great companies use technology as an accelerator of momentum, not a creator of it." publicly traded companies and their performance over 40 years.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

OCTOBER 23, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

AUGUST 30, 2010

Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace leaders. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Compensation came in fifth on the top five list.

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Mentoring Kansas City Kansas Skills 50

Eric Jacobsen Blog

JANUARY 16, 2011

Or, perhaps youve heard a vendor use them, particularly if your company is expanding its social media play. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Here are 20 of those words that recently made it into dictionaries -- many of which youve likely heard your younger employees using.

Mentoring 40

Mentoring Kansas City Kansas Skills 40

Eric Jacobsen Blog

SEPTEMBER 19, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Coaching is the difference between giving orders and teaching people how to get things done. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. How To Improve Customer Service With The Telephone.

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