Celebrating 25 Years of Innovation and Impact: Reflecting on Our Journey
The MatrixFiles
MAY 1, 2024
If we don’t hear joy in a client’s voice, our job is not done. I provide my managers with communications skills training. Effective written and verbal communications are even more important when most of your interactions are done over Zoom. My favorite fundamentals are: Do or do not. There is no try. Be curious. Be coachable.
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