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Guest Post by Michael Sola: A Day of the Life of NWF's Social Media Outreach Coordinator Danielle Brigida

Beth's Blog: How Nonprofits Can Use Social Media

Danielle Brigida, NWF Social Media Outreach Coordinator ( @starfocus on Twitter) Note from Beth: In the coming weeks, we're peeking over the shoulder of nonprofit social media practitioners to learn about their work flow and techniques. Being heard, counting, being recognized. I got curious.

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Guest Post by Holly Hight: When Controlling the Message Stifles Community (and Staff Morale)

Beth's Blog: How Nonprofits Can Use Social Media

Over the past five years, we’ve stumbled our way into social media. We’ve listened to our supporters online and attempted authentic engagement with various social media platforms. Our use of social networking has exposed many cultural differences within our organization. Our nonprofit is not unique.

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Ctrl+Alt+Delete: Rebooting Your Digital Community Building

NTEN

Most organizations incorporate messaging training as part of the new hire process and encourage employees to “represent” when they are out and about at professional networking events. Staff have to see the impact of their voice being added to the conversation. Check out this link for a comprehensive list of social media policies.

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20 New Words Every Leader Should Know

Eric Jacobsen Blog

Or, perhaps youve heard a vendor use them, particularly if your company is expanding its social media play. Make conversation with your team. Then, use the web and social networking for research. GEN X Employees -- Like having their professionalism and growing knowledge valued.

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How To Produce An Effective Company Blog

Eric Jacobsen Blog

According to Emarketer, the proportion of companies using dedicated blogs as a marketing channel—excluding blogs on social networks and microblogs such as Twitter—will rise to 39% in 2011 and to 43% by 2012. Make conversation with your team. Then, use the web and social networking for research.

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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

Make conversation with your team. Then, use the web and social networking for research. Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. GEN X Employees -- Like having their professionalism and growing knowledge valued.