2011 NTC Preview: Social CRM: Social Media Relationships Made Easier
NTEN
JANUARY 6, 2011
Without them, you're just reading content or broadcasting, and that's not nearly as insightful. Come to our panel at the 2011 NTC ! Fun with Social CRMs" -- when asked if she thought relationships really matter in social media, said: I don't think they matter, I KNOW they matter. What else do I need to know about Social CRM?
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