Eric Jacobsen Blog

MAY 17, 2022

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to rely - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Leadership 52

Leadership Reflection Training Train 52

NonProfit Hub

MARCH 4, 2021

Here is a nonprofit’s guide to problem-solving. Author of the international bestselling book “Sell Like Crazy,” Sabri Suby, recently wrote about how brands can be a ray of sunshine in the current storm. They aren’t positioning themselves as a solution to a burning problem. Nonprofits can spend less while getting more.

Problem 67

Problem Guide Language Causes 67

Eric Jacobsen Blog

DECEMBER 9, 2020

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to rely - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Leadership 52

Leadership Reflection Training Train 52

Eric Jacobsen Blog

MAY 20, 2019

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Training 40

Training Train Service Attitude 40

Eric Jacobsen Blog

MAY 20, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 48

Service Training Train Attitude 48

.orgSource

JANUARY 8, 2024

Daniel Goleman’s 1995 book “Emotional Intelligence: Why It Can Matter More Than IQ” brought EI to popular attention. That openness is a gateway to innovation and creative problem-solving. udemy , Learnquest , and Coursera all offer training. Disruption promises to be a permanent feature of business.

Technology 221

Technology Skills Awareness Leadership 221

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 23, 2017

She has packed all that into her new book, “ Joan Garry’s Guide to Nonprofit Leadership.” ” I was honored to write a book blurb after reading an early draft, but my copy just arrived in the mail and wanted to share review on my blog as part of my preparation for doing an interview with her next week.

Review 102

Review Leadership Guide Chapter 102

Eric Jacobsen Blog

JANUARY 27, 2020

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. Take ownership when others are externalizing a problem. The book's two authors awhile back shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”?

Authoring 52

Authoring Leadership Demonstration Language 52

Eric Jacobsen Blog

FEBRUARY 20, 2024

Therefore, it’s imperative that as a business leader you have the essential meta-skill to navigate your business with a thorough understanding of your current situation, vision to see the future destination, and the ability to create the path to reach it,” explains Rich Horwath , author of the book, Strategic.

Leadership 91

Leadership Evaluation Brain Business 91

Whole Whale

MAY 2, 2024

problem, here is an awesome list of potential tasks that might be perfect for your interns. This is an excerpt from Whole Whale’s book – The Simple Guide to Building an Awesome Internship Program , now available on Amazon. In order to really avoid the ‘what do I do next?’ Visit Campus 15.

International 98

International Program Ideas Data 98

Eric Jacobsen Blog

JULY 27, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints.

Service 40

Service Training Train Attitude 40

Eric Jacobsen Blog

FEBRUARY 5, 2024

This book is the result of what we have learned teaching leadership and business acumen classes to rising and senior leaders at Fortune 500 companies for twenty years,” share authors Nathan Kracklauer and Bjorn Billhardt. In addition, the book provides an excellent glossary of most used terms within business.

Skills 92

Skills Learning Knowledge Leadership 92

Eric Jacobsen Blog

JUNE 14, 2021

In addition to Laurie Sudbrink's, Leading With GRIT , being a powerfully instructional book for leaders, it's packed with compelling leadership and life quotes. We listen to reply - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Life 52

Life Leadership Instruction Instructional 52

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 23, 2014

Join me for a FREE Webinar: Training Tips that Work for Nonprofits on Jan.29th I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. Problem-solving and reflecting (Intellectual). Have you facilitated a training in a flexible space?

Training 123

Training Train Design Classroom 123

Eric Jacobsen Blog

DECEMBER 26, 2022

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. And, thank you to the book's three authors!

Mentoring 63

Mentoring Teach Authoring Exercise 63

Candid

JUNE 8, 2023

While researching and writing our book, The Smart Nonprofit: Staying Human Center in an Age of Automation , we found many examples of chatbots misbehaving in the world. Two of the examples it cited were made up, further reinforcing the idea that ChatGPT can give inaccurate information without proper training and supervision.

Literacy 138

Literacy Advice Test Training 138

Eric Jacobsen Blog

MARCH 5, 2024

New Year's Resolutions for leaders : Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Mentoring 96

Mentoring Policy Review Technique 96

Eric Jacobsen Blog

NOVEMBER 6, 2023

Therefore, it’s imperative that as a business leader you have the essential meta-skill to navigate your business with a thorough understanding of your current situation, vision to see the future destination, and the ability to create the path to reach it,” explains Rich Horwath , author of the new book, Strategic.

Leadership 58

Leadership Evaluation Brain Business 58

.orgSource

NOVEMBER 7, 2023

books , a home office was still a glimmer in every busy parent’s eyes. And, most importantly, we discovered new strategies for adaptation and problem solving. Now that the dust has settled, and everyone is more comfortable with online interactions, it’s a good time to invest in training.

Virtual 251

Virtual Lesson Experiment Learning 251

Eric Jacobsen Blog

JULY 23, 2018

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to rely - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Leadership 40

Leadership Reflection Training Train 40

Eric Jacobsen Blog

JULY 30, 2017

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. Take ownership when others are externalizing a problem. The book's two authors awhile back shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”?

Authoring 47

Authoring Interview Leadership Demonstration 47

Eric Jacobsen Blog

FEBRUARY 6, 2018

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. Take ownership when others are externalizing a problem. The book's two authors awhile back shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”?

Leadership 44

Leadership Authoring Demonstration Language 44

Eric Jacobsen Blog

MAY 15, 2022

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. And, thank you to the book's three authors!

Teach 52

Teach Authoring Mentoring Exercise 52

Eric Jacobsen Blog

DECEMBER 16, 2012

Today, I feature a guest post by Garret Kramer: The Problem-solving Fast Track By Garret Kramer Author of Stillpower: Excellence with Ease in Sports and Life In virtually every business, organization, or family in the world today, people are doing their best to solve problems. How do you get on the problem-solving fast track?

Problem 55

Problem New York Brain Journal 55

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 9, 2017

I learned so much about the taxonomy of innovation and really practical techniques, that I took the facilitation training. I started incorporating facilitating design labs as well as the techniques into my training practice ever since. I also get asked about where to get facilitation training for design thinking methods.

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Facilitation Design Resource Taxonomy 123

Eric Jacobsen Blog

MARCH 29, 2022

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. And, thank you to the book's three authors!

Teach 52

Teach Authoring Mentoring Exercise 52

Eric Jacobsen Blog

NOVEMBER 4, 2023

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Gift 57

Gift Culture Companies Conversation 57

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2014

Join me for a FREE Webinar: Training Tips that Work for Nonprofits on Jan.29th I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. 29th at 1:00 PM EST/10:00 AM PST. I use a simple structure to design: before, during, and after.

Instructional Design 111

Instructional Design Instruction Instructional Training 111

Eric Jacobsen Blog

MAY 6, 2018

The book, Step Up , shows readers how to step up to the plate during six critical leadership moments. Take ownership when others are externalizing a problem. The book's two authors awhile back shared these insights with me: A Conversation with Henry Evans and Colm Foster, authors of Step Up What is a “leadership moment”?

Authoring 40

Authoring Leadership Question Demonstration 40

Eric Jacobsen Blog

AUGUST 3, 2017

In addition to Laurie Sudbrink 's, Leading With GRIT , being a great book for leaders, it's packed with powerful leadership and life quotes. We listen to rely - Anonymous Attention is the rarest and purest form of generosity - Simon Weil Good leaders inspire people to have confidence in their leader.

Leadership 40

Leadership Reflection Training Train 40

Eric Jacobsen Blog

SEPTEMBER 12, 2021

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. And, thank you to the book's three authors!

Teach 55

Teach Authoring Mentoring Exercise 55

Eric Jacobsen Blog

AUGUST 5, 2021

“Helping others is a good thing, but even the most well-intentioned attempts can be undermined by a simple truth: We almost always focus on “fixing” people – correcting problems or filling the gaps between where they are and where we think they should be. And, thank you to the book's three authors!

Teach 52

Teach Authoring Mentoring Exercise 52

Eric Jacobsen Blog

DECEMBER 13, 2023

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 79

Mentoring Policy Technique News 79

Eric Jacobsen Blog

JANUARY 28, 2024

If you want to learn how to more effectively embrace change, read Build For Tomorrow , by Jason Feifer , Editor in chief of Entrepreneur magazine and host of the podcasts Build For Tomorrow and Problem Solvers. “My Thank you to the book’s publisher for sending me an advance copy of the book.

Change 57

Change Phase Demonstration Podcast 57

Eric Jacobsen Blog

JUNE 29, 2022

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling new book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Gift 81

Gift Culture Companies Conversation 81

Eric Jacobsen Blog

OCTOBER 17, 2022

Those who lead with heart consistently have discussions with their teams about their unexpressed needs, fears, desires, gifts, and sense of purpose , explain the authors of the timely and compelling new book, Leading With Heart. And their book provides readers clear and practical insights to help them succeed in making those connections.

Companies 70

Companies Gift Culture Conversation 70

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 13, 2018

Does your work at a nonprofit include facilitating meetings or trainings? This is the focus of a session called “ The Big Bang Theory: Creative Facilitation and Training Techniques, ” that I’m co-facilitating at the Nonprofit Technology Conference with Cindy Leonard and Jeanne Allen. Basic Approaches.

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Facilitation Work Chart Technique 106