Nimble AMS

JUNE 3, 2020

Your members’ last great online experience is their new expectation. Is your association keeping up? Here’s how to catch up with member expectations – no Amazon-sized staff or budget required. Here’s something to think about: Your members’ last great online experience is their new expectation. So, even if their last experience was with a personalization powerhouse like Amazon or Netflix (highly likely), that experience sets the bar for their experience with your association.

Personal 78

Personal Experiment Amazon Associations 78

AccelEvents

JUNE 3, 2020

COVID-19 has done more than just slow down the event industry—it almost brought it to a complete halt. Physical events with a large number of people are raising red flags all over the world. For example, the UEFA Championship League match that occurred between Atalanta-Valencia in Milan has widely been seen as a “ biological bomb ” that set off the overwhelming coronavirus case numbers and death toll in Italy.

Industry 84

Industry Virtual Platform Broadcast 84

Eric Jacobsen Blog

JUNE 3, 2020

Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. "These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins. "They can also be used as a resource for individuals who want to transform the way service is handled from the ground up, even when lacking the full commitment and support from organization-wide training and change efforts.

Service 52

Service Culture Teach Evaluation 52

AccelEvents

JUNE 3, 2020

COVID-19 has done more than just slow down the event industry—it almost brought it to a complete halt. Physical events with a large number of people are raising red flags all over the world. For example, the UEFA Championship League match that occurred between Atalanta-Valencia in Milan has widely been seen as a “ biological bomb ” that set off the overwhelming coronavirus case numbers and the death toll in Italy.

Industry 52

Industry Virtual Platform Broadcast 52

Speaker: Tim Sarrantonio, Director of Corporate Brand

This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters—emphasizing trust, engagement, and community over transactional giving models. 🤝 Industry expert Tim Sarrantonio will explore data-backed strategies to engage supporters as active participants in a community that values their contributions and shared ideals.

Community

ASU Lodestar Center

JUNE 3, 2020

Illustration by Jocelyn Ruiz. posted by Whitney Herr-Buchholz, Fall 2019 Alumna, ASU Master of Nonprofit Leadership & Management Director of Operations & Advancement | University of Arizona School of Dance. Performance measurement (PM) informs strategic decisions. It provides critical data for nonprofit leaders, board members and funders to understand the effectiveness of organizations in serving their missions.

Measure 52

Measure Create Arizona Participatory 52

Gyrus

JUNE 3, 2020

Few companies are now waking up to the reality of having to develop remote training capabilities. Here are some common mistakes which they should avoid.

Training 52

Training Train Companies Develop 52