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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobsen Blog

In my blog posting today, Debbie answers the following questions: Question : In the newly released book, The Experience Mindset , author Tiffani Bova recommends that when companies are attempting to keep up with relentless demands of customers, that they don’t favor the customer experience (CX) over the employee experience. Why or why not?

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10 Nonprofit Books from 2010

Beth's Blog: How Nonprofits Can Use Social Media

During 2010, I been able to read, blurb, write reviews, do blog giveaways, or author guest posts and interviews for a lot of terrific books that would be useful to nonprofit professionals in the social media, marketing, and ICT areas. I’m honored to be working with her on a training project that I’ll share more about in 2011.

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How non-profits become experts at Social Branding

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth : As I’m sprinting to towards the deadline of my next book on Measurement and Networked Nonprofits , co-authoring with the goddess of measurement, KD Paine , I’m grateful to have some terrific guest posts like this one from Simon Mainwaring. We First Social Branding seminar to be held in Los Angeles on February 1-2.

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Good Food Revolution: Will Allen of Growing Power

Have Fun - Do Good

In 2011, Allen was named one of the 7 World's Most Influential Foodies by Michael Pollan and Forbes Magazi ne. He lives with his wife in Oak Creek, Wisconsin, and is the author, with Charles Wilson, of The Good Food Revolution: Growing Healthy Food, People, and Communities. He was named the 2012 NCAA Theodore Roosevelt Award recipient.

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4 Examples Proving Nonprofits Should Offer Trust as a Service (TaaS)

Whole Whale

Amazon Reviews are always caught up in new fiascos. The website was founded early 2011. In 2020, the nonprofit that sell’s trust when it comes to our food had a total revenue near $74 million and profit over $8.5 Consumer Reports: The Ad-Free Site That Rigorously Tests and Reviews Big Buys So You Don’t Have to Waste the Time.

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Crowdsourcing: Measuring the Impact of the Crowd in Funding and Doing

Beth's Blog: How Nonprofits Can Use Social Media

Last month, I heard a talk by author Jonathan Salem Baskin about his soon to be published book, “ Histories of Social Media.&# The book looks at social media concepts and ideas, asks is this really new? The crowd votes, rates, or gives feedback and tips on ideas, products, places , and even people.

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Meetup Recap: Jen Burton from Causes on Fundraising and Online Communities

Tech Soup

This post was authored by Matt Fairchild who is an online community manager experienced in growing social, mobile, and competitive gaming communities. Causes' goals for 2011 include a redesign and a deeper focus on key features. Last month, unbeknownst to Causes, they set up a fundraising project in response to the 2011 quakes.

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