Social CRM, part 1
Zen and the Art of Nonprofit Technology
APRIL 11, 2010
We were chatting with her about what kind of work we do, and she asked “do you do social CRM? As you know, I don’t blog much about social media. But I have to admit, this idea of social CRM piqued my interest. He has a great post on the use cases for Social CRM. More than that.
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