Zen and the Art of Nonprofit Technology

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Social CRM, part 1

Zen and the Art of Nonprofit Technology

We were chatting with her about what kind of work we do, and she asked “do you do social CRM?&# As you know, I don’t blog much about social media. But I have to admit, this idea of social CRM piqued my interest. He has a great post on the use cases for Social CRM. More than that.

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The social network commitment

Zen and the Art of Nonprofit Technology

Getting involved in a social network, whether it be something like Facebook or Myspace, or a content-connected social network like flickr or delicious (I’m starting to get used to writing that without the dots,) is pretty easy. I’m not bothering with MySpace, Orkut, etc.

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Digging deeper into the portable social graph

Zen and the Art of Nonprofit Technology

Just a quick definition: the “social graph&# is, basically, your data about who you are, and who is connected to you - who your friends are. A portable social graph would be one that you can take with you, wherever you are - so the friends that are connected with you on one network are also connected with you on another.

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Social Networks and Digital Sharecropping

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Social Networks and Digital Sharecropping October 1, 2007 I was reading Deborah Finn’s curmugeonly post about Facebook. I have been having curmudgeonly thoughts about social networks in general.

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Same crap, different day

Zen and the Art of Nonprofit Technology

I was only vaguely following the brou-ha-ha over Causes leaving Myspace. Only vaguely because I don’t really keep close track of the goings on in the Social Networking space: it’s not my passion. Social ventures will not be immune to the blowing winds of economic distress.

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LinkedIn suits up

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology LinkedIn suits up December 10, 2007 LinkedIn, the serious MBA wielding brother to the Facebook fratboy and the MySpace rockergrrl, is really putting on the suit now.

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What OpenSocial Means

Zen and the Art of Nonprofit Technology

Google has a number of partners, including social network sites like LinkedIn, Friendster and Ning, as well as Salesforce, which does have very interesting implications given the increasing use of Salesforce in the nonprofit sector. Basically, if the more social network sites that adopt OpenSocial, the more open the whole thing gets.

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