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Great reads from around the web on March 30th

Amy Sample Ward

" A Mobile World – whitepaper – A new whitepaper from SmartOnMobile looks at how the constituents of nonprofit organizations are using<br /> their mobile phones. But if you subscribed us to your organization's bulk email list without our permission, then you are sending us spam." " Lights.

Web 123
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12 Key Digital Engagement Trends from the 2018 M+R Benchmarks Report

Everyaction

As nonprofits are using multiple channels to reach their supporters, they also need to be able to track engagement across these online and offline channels. Mobile grew another nine percent in terms of overall digital share. That’s why all EveryAction’s online donation and advocacy forms come mobile optimized. High Complaints.

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5 Cybersecurity Best Practices for Your Nonprofit

Nonprofit Tech for Good

Customer service can be unreliable and slow to respond and if your site has been taken offline or data compromised in a cyberattack, and in either case, you are going to need fast-responding, knowledgeable customer service. This process reduces the risk of spam and increases the interest level of the user.

Practice 347
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5 Cybersecurity Best Practices for Your Nonprofit

Nonprofit Tech for Good

If your website has been taken offline or your data compromised in a cyberattack, you are going to need fast-responding, knowledgeable customer service. We had to move to a premium website hosting company and upgraded to a $96 a month plan. A low click rate due to fake or unengaged subscribers harms your email sender reputation.

Practice 151
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12 Not-So-Great Realities About Nonprofits and Social Media

Nonprofit Tech for Good

Facebook’s organic reach is equivilent to sending 100 donors a fundraising email and having 98 of them classified spam and consequently blocked. But even full-time social media managers have to take a break and embrace offline vacations.

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Online Community Meetup: The Five Steps to Growing an Engaged Online Community

Tech Soup

Maintain Members’ Trust : The first method by which Care2 works to maintain their members’ trust is to protect their community from spam and trolls to maintain a safe online community.

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12NTC: Engaging Youth Using Social Media

Tech Soup

It's a burial ground for spam." " In most cases, youth will think it's "creepy" if you talk about what happens online when you're offline. A majority of youth with email accounts do not regularly check them, and some don't use email at all. Beware of "Facebook creeping."