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ROI for a donor database

Robert Weiner

My colleague Charlie Hunsaker posted the following question on the FUNDSVCS Advancement Services listserve: I have two clients who are looking for new systems and want a “cost justification” for their acquisition to share with their management. Our system is like the “roach motel” of data; the data goes in, but never comes out again.

Database 181
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Great reads from around the web on April 8th

Amy Sample Ward

The way we engage in public dialogue, coordinate, solve problems—all of it is shifting. government is working on a new warning system to replace their oft criticized five-color coded terror index, and according to a new document obtained by The Associated Press, they're turning to Facebook and Twitter."

Web 114
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Discussion of Donor Data Retention

Robert Weiner

The same topic came up recently on the APRA''s listserve, PRSPCT-L. The other problem with marking them inactive, is that sometimes they make contact or give a gift, but someone forgets to remove the inactive code and then they are excluded from queries and mailings, etc.

Retention 100
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2011 NTC Preview: Let's Talk About Tech, Baby

NTEN

Technology is the unintuitive phone system, the frustrating donor management system, the computer that blue screens every time it has more than three windows open. Ask on listservs ( ProgEx , NTEN Affinity Groups , ISF Yahoo group , etc.) Start thinking about success stories that you can share with your organization.

Tech 86
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Should You Ever Delete Donor Records?

Tech Soup

I was recently contacted by the vendor behind a new cloud-based donor management system with this question: "We have noticed that our clients have become much more conscious about archiving/deleting old donor/prospect records because our pricing model is based on the number of records. But don't delete them. Others Who Agree.

Donor 36
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Second Life Education Programs in NY Times, Goes Open Source, and other tidbits

Beth's Blog: How Nonprofits Can Use Social Media

Next week, while in the UK and on a laptop that won't support the Second Life client (there are access problems), the Berkman Center will present a highlight of this course - a virtual trial ! Linden Labs is a real case currently making its way through the United States federal court system. I learned a lot.

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Mapping Experiences: Rethinking Wayfinding in Museums

Museum 2.0

There was a recent post on the ASTC listserv from a museum planning to revamp their wayfinding system. There’s the “I can’t read the map” problem. The “Where was that thing I liked” problem. The “How close is the bathroom my kid is having a problemproblem. But let’s step back.

Map 21