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Design Series: Understanding Audience Needs

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I want to share a few of my favorite techniques for making sure that you’re identifying and adapting to the evolving needs of your audience while designing. I think that the most powerful design technique is to engage in active listening and empathy-building exercises with your internal stakeholders. They can even be done virtually!

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Trainer’s Notebook: Just A Few Participatory Facilitation Techniques

Beth's Blog: How Nonprofits Can Use Social Media

Conferences are a great opportunity to take workshops and observe the facilitator’s techniques. Many of us do this and take content notes, but it is also great to take notes about instructional design and facilitation techniques. Others have also documented and used the technique or taught others how to do it.

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What can nonprofit technology trainers learn from the social work field to improve their training techniques?

Beth's Blog: How Nonprofits Can Use Social Media

I also learned a lot working along side Nancy Smyth , Dean of the School of Social Work. One thing I realized is that training social workers receive as part of their education is also very relevant for change makers inside of nonprofits, consultants, and trainers. It is about simply learning how to use a new tool or technique.

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The Perils of Fake News, Coordinated Misinformation, and Social Media Addiction

Beth's Blog: How Nonprofits Can Use Social Media

There have been many news articles recently about social media for evil: How Facebook, Twitter, Google, and even Instagram have been abused for coordinated misinformation paid social media or advertising to influence our political system. Makes you wonder what they know that the average user does not?

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The Secret To Social Media Engagement: Kiss A Squirrel!

Beth's Blog: How Nonprofits Can Use Social Media

In reviewing the data and themes from the audience input, some terrific questions about engagement popped out: How can we become better at using social media so that our channels experience more engagement and convert people to get involved? Use Participatory Research Techniques To Discover Engagement Topics. The common tip?

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Trainer’s Notebook: Finding Inspiration and New Ideas for Facilitation Techniques

Beth's Blog: How Nonprofits Can Use Social Media

I always learn something from his participatory style, humor, and techniques. Here’s a few things I learned. Others have also documented and used the technique or taught others how to do it. I’ve used these techniques myself and been in many other sessions where facilitators used design-thinking techniques.

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Reflections: Center for Health Leadership Social Media Workshop

Beth's Blog: How Nonprofits Can Use Social Media

My last deep dive into social media and health care was when I delivered this keynote for a health care organization so this was an opportunity to see how the field has progressed. Some reflections: Health Organizations: Social Media. I introduced some concepts about Social Media ROI and steps to making a case.