Eric Jacobsen Blog

NOVEMBER 20, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Saturday, November 20, 2010 Give Positive Feedback. How To Improve Customer Service With The Telephone.

Giving 63

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Eric Jacobsen Blog

JULY 5, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully.

Effective 40

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Eric Jacobsen Blog

DECEMBER 24, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Friday, December 24, 2010 Resolve To Find A Mentor In 2011 Having a mentor is one of the best things you can do to advance your career as a leader. How To Improve Customer Service With The Telephone.

Mentoring 63

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Eric Jacobsen Blog

SEPTEMBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Of all the things youve told me, what is the top thing that caused you to resign?

Mentoring 40

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Eric Jacobsen Blog

JUNE 2, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. My complete book review is on my Kansas City Leadership Examiner.com page. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

JANUARY 15, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Leadership 51

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Eric Jacobsen Blog

DECEMBER 5, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

DECEMBER 1, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Wednesday, December 1, 2010 How To Avoid 8 Common Performance Evaluation Pitfalls As the year comes to a close its likely time for many business leaders to tackle the annual performance appraisal process.

Evaluation 54

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Eric Jacobsen Blog

SEPTEMBER 18, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Saturday, September 18, 2010 How To Improve Your Internal Communication Skills Here is this weeks book recommendation. How To Improve Customer Service With The Telephone.

Skills 54

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Eric Jacobsen Blog

DECEMBER 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, December 7, 2010 How To Talk About Poor Performance With An Employee As a leader, the time will come when you will have to speak with an employee about his or her poor performance.

Mentoring 51

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Eric Jacobsen Blog

NOVEMBER 19, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. That is why Polaris recommends that business leaders conduct employee research that allows leaders to better understand what motivates employees, drives loyalty, and makes and keeps employees happy.

Survey 54

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Eric Jacobsen Blog

OCTOBER 5, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, October 5, 2010 Find The Ideal Tone For Your Emails Cant quite master the ideal tone for the emails you send employees and customers? How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

JANUARY 20, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work".

Place 48

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Eric Jacobsen Blog

APRIL 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Monday, April 12, 2010 Build These Leadership Skills I had the pleasure of interviewing Overland Park, KS-based author Leigh Branham recently. How To Improve Customer Service With The Telephone.

Skills 40

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Eric Jacobsen Blog

SEPTEMBER 6, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Story 51

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Eric Jacobsen Blog

DECEMBER 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Professional 44

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Eric Jacobsen Blog

OCTOBER 17, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Sunday, October 17, 2010 What To Think About For Next Year Hopefully, 2011 will be better for most businesses. How To Improve Customer Service With The Telephone.

Mentoring 48

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Eric Jacobsen Blog

SEPTEMBER 19, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Sunday, September 19, 2010 Do you have a brand strategy? How To Improve Customer Service With The Telephone.

Strategy 48

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Eric Jacobsen Blog

SEPTEMBER 11, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

NOVEMBER 27, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Survey 49

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Eric Jacobsen Blog

AUGUST 22, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Sunday, August 22, 2010 5 Tips For Generating Ideas From Employees Your employees have lots of ideas. How To Improve Customer Service With The Telephone.

Ideas 48

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Eric Jacobsen Blog

AUGUST 14, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Reynolds shared her expertise with me recently during an interview. She added that its not that leaders dont communicate, but that they dont beat the drum regularly enough.

Communication 44

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Eric Jacobsen Blog

JANUARY 4, 2011

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, January 4, 2011 Are You Doing All You Can To Retain Your Employees? How To Improve Customer Service With The Telephone.

Mentoring 44

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Eric Jacobsen Blog

AUGUST 7, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Business 48

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Eric Jacobsen Blog

MARCH 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Thats the week when nonprofit organizations throughout the U.S. Sunday, March 28, 2010 Make It Easy For Employees To Volunteer April 18-24 is National Volunteer Week.

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Eric Jacobsen Blog

NOVEMBER 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

JULY 10, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Saturday, July 10, 2010 How To Give Constructive Feedback Eric Harvey and Al Lucia wrote a booklet called " 144 Ways To Walk The Talk." How To Improve Customer Service With The Telephone.

Giving 44

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Eric Jacobsen Blog

NOVEMBER 12, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

DECEMBER 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

OCTOBER 31, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Sunday, October 31, 2010 How To Write Your Companys Core Values Walk into any Whole Foods grocery store and youll see that companys core values proudly presented on a large sign.

Companies 44

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Eric Jacobsen Blog

OCTOBER 8, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

OCTOBER 6, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Wednesday, October 6, 2010 Check Out These Free Tips For Making An Effective Presentation Speechworks has published a free eBook entitled How to Create a Seven Minute Rifle Shot Presentation.

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Eric Jacobsen Blog

OCTOBER 3, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Sunday, October 3, 2010 When To Coach And When To Counsel A good manager is both a coach and a counselor. How To Improve Customer Service With The Telephone.

Mentoring 44

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Eric Jacobsen Blog

SEPTEMBER 29, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Business 44

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Eric Jacobsen Blog

SEPTEMBER 28, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tuesday, September 28, 2010 Be A Manager Who Makes Decisions A manager who cant make a decision or who cant make a timely decision will frustrate his/her employees.

Management 44

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Eric Jacobsen Blog

SEPTEMBER 26, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Place 44

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Eric Jacobsen Blog

SEPTEMBER 23, 2010

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. How To Improve Customer Service With The Telephone.

Mentoring 44

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