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How To: Create a Listening Dashboard for your Organization

Amy Sample Ward

Here are some of the best ways to start listening online: Google Alerts. This free service from Google let’s you identify key words, phrases, or URLs that you want to track. Here are some example searches using NetSquared as the organization. You have a few other options when setting up the Google Alert.

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Great reads from around the web on December 8th

Amy Sample Ward

Facebook Will Be Google-able (If Your Profile is Set to Public) – “At Google’s event today announcing a number of fantastic new features, including real-time search, a new partnership was announced: real-time search of public Facebook status updates. Does Directgov Deliver?

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Worth a Look: Scoop.it Digital Content Tool

Amy Sample Ward

For example, this month’s online chat, normally coordinated via the text chat platform CoverItLive, tried out a new platform, Google+ Hangout. This video chat application is part of Google+ and allows up to 10 video participants to come together—great for #CommBuild participants because they get real face time with each other.

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