Thu.Jul 10, 2014

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2014 Small Membership Survey Highlights

Wild Apricot

'Our Small Membership Survey report is now available. Here''s a look at some of the highlights.

Survey 109
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The Break-Up: How to Say No to Volunteers

NonProfit Hub

'Upon hearing her younger sister Primrose selected as tribute, Katniss Everdeen steps forward and volunteers to take her place. However, what if she was told no? Effie Trinket tells her, “Thanks, but no thanks.” Katniss would have been devastated as she watched her sister escorted off to the Hunger Games and the book/movie series would have turned out drastically different.

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Show Your Team How To Provide Good Internal Customer Service

Eric Jacobsen Blog

'Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, remind your team members/ employees of the need for and importance of internal customer service. Similar to external customer service, that means employees/team members should: 1.

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The Break-Up: How to Say No to Volunteers

NonProfit Hub

'Upon hearing her younger sister Primrose selected as tribute, Katniss Everdeen steps forward and volunteers to take her place. However, what if she was told no? Effie Trinket tells her, “Thanks, but no thanks.” Katniss would have been devastated as she watched her sister escorted off to the Hunger Games and the book/movie series would have turned out drastically different.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Discover Your LeaderGrade

Eric Jacobsen Blog

'If you need a tool to measure your leadership skills, check out LeaderGrade , by Quantum Workplace, which measures your leadership influence by asking your peers and followers to rate your leadership skills. The online survey tool uses a 45 question assessment to measure your leadership skills across 15 dimensions of leadership. The survey typically takes respondents seven to 10 minutes to fill out and the results you get will identify your strengths and weaknesses, and will allow you to compar

Skills 45
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Upcoming Webinar: How to Write Earth-Changing Emails

Tech Soup

'We invited GlobalGiving 's Alison Carlman to share tips and key lessons she's learned in donor communications. In her role as Senior Unmarketing Manager, Alison is responsible for telling the story of GlobalGiving and for helping the organization understand its social impact. In 2013, Alison and her team raised $270,000 from donor emails. Join us next Thursday, July 17 at 11 a.m.

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Nonprofit groups look to Google Glass - Yahoo!7

AFP Blog

'Nonprofit groups look to Google Glass - Yahoo!7 : Giving through Glass" program winners were selected from 1,300 proposals from US charities with ideas of how to use the eyewear to achieve their goals. Google will give each group a $25,000 grant along with a pair of yet-to-be publicly released Glass eyewear and guidance from the technology firm''s engineers.

Yahoo 29
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The Essentials to Writing a Content Marketing Strategy | Every Nonprofit Communicator Needs to See This

Connection Cafe

'Guest post by Kevin Sparkman,V.P. / Producer and co-founder of FusionSpark Media, Inc. Prior to the start of FusionSpark Media, Kevin worked as a communications and public relations professional in the health care industry in the Philadelphia area. For ten years, he was the director of communications for the Gift of Life organ donation nonprofit, where he oversaw projects ranging from advocating for changes in laws, to a rebranding of the organization. .

Content 30
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Why Box.org Helps Nonprofits Harness The Cloud For Good

AFP Blog

'Why Box.org Helps Nonprofits Harness The Cloud For Good : “For nonprofits, charities, and global development organizations dedicated to helping others, access to technology should never be a hurdle or a limitation. However, the majority of these groups are lacking the budgets, resources and expertise to build a digital strategy that can meet both the long and short-term goals of the organization,” explained Karen Appleton, SVP of Global Alliances at Box and Founder of Box.

Help 26
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Part 1: How to Generate More Nonprofit Website Traffic

TechImpact

'Image courtesy of Photobucket. We all strive to build and maintain beautiful websites. Additionally we know landing pages need to be crisp and clean to avoid a high bounce rate and that call-to-action messages must be placed prominently. Also, navigation bars have to be intuitive and make finding a specific webpage quick and easy. In previous blog posts, we’ve discussed how to make a beautiful website, what people are looking for in a website, and how to keep a web visitor’s interest.

Websites 216
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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Designing Nonprofit Experiences

Connection Cafe

'The following article was originally published in the June 2014 issue of User Experience Magazine. Reprinted here by the author. . Designing nonprofit experiences can be quite different from designing retail or commercial experiences. Nonprofits aren’t selling a product or a service; they’re selling a cause and a set of values.

Design 37
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The Race is On: Getting Your Constituents from Zero to Engaged

Connection Cafe

'If you are raised in the South, it is an obligation to attend a stock car race at some point in your life. You can debate your preference, or lack there of, for the sport, but regardless the speed is amazing. Seeing cars driving inches apart at close to 200 miles per hour is mind boggling, but it’s even more so when you leave and it’s you behind the wheel, driving at 45 mph and keeping a two car lengths distance between you and everyone else on the road.