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Digital Analytics Basics: Free Online Academy from Google

Beth's Blog: How Nonprofits Can Use Social Media

It sounds like they have adapted the Khan Academy model. Peer Instruction and the flipped classroom is a research-based, interactive teaching method developed by Eric Mazur at Harvard University in the 1990s. Taking self-directed and collaborative learning a step further is peeragogy.

Analytics 106
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Build a Digital Ecology–Promote IT Collaboration Across Your Organization

.orgSource

It sounds instantaneous—as if you could type a few commands and new software would magically turn your organization into a super-powered generator of member engagement and delight. The best instruction is probably going to come from the experts who are most familiar with the product, i.e. the vendor. If only it were that simple.