Riffing on David Armano's Listen, Learn, and Adapt: Need Your Organization's Adaption Stories!
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 5, 2009
As the chief listener for the organization, Wendy honed her listening literacy skills using free tools like google alerts, technorati, RSS reader, and delicious. They now use this approach with other channels, like Twitter, for example. More on that later. They spend time reading other posts by the blogger to help make this decision.
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