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Riffing on David Armano's Listen, Learn, and Adapt: Need Your Organization's Adaption Stories!

Beth's Blog: How Nonprofits Can Use Social Media

As the chief listener for the organization, Wendy honed her listening literacy skills using free tools like google alerts, technorati, RSS reader, and delicious. They now use this approach with other channels, like Twitter, for example. More on that later. They spend time reading other posts by the blogger to help make this decision.

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Mark Pesce at CUA09 - Think Like a Cloud, Make a Storm, Kill the Tower!

Beth's Blog: How Nonprofits Can Use Social Media

They use many more devices, channels, and tools then "regular" people. I think this is connected to what Rheingold's Attention Literacy piece, but I have go back and read it again. This is what Clay Shirky was saying during the NTC Keynote when he said there was always a small group in the center of the groundswell.

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