A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
and in 2011 won a $1 million prize! This is especially helpful when the instructions are complicated. Fun fact— Watson was developed to answer questions on the quiz show Jeopardy! Watson’s first commercial application was more serious. Here are a few examples of how live chat supports more positive member experiences.
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