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What Does Audience-Centered Look Like? It Looks like Glasgow Museums.

Museum 2.0

When we say we want our museum to be "audience-centered," what do we mean? My career first got moving at a brilliant example of the customer-centered museum: the International Spy Museum. Many of my favorite museums, libraries, and zoos are customer-centered places. They care about visitor comfort.

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Museums and Libraries in the 21st Century in 714 Words (or less)

Museum 2.0

Dear Museum 2.0-ers, ers, Next week, I'll be going to DC for a meeting convened by the National Academy of Sciences and the Institute of Museum and Library Services on "Museums and Libraries in the 21st Century." Over the last 50 years, public-facing museums and libraries in the U.S.

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professionals

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Guest Post by Nina Simon: Design Techniques for Developing Questions for Visitor Participation

Beth's Blog: How Nonprofits Can Use Social Media

Submitted by Nina Simon, publisher of Museum 2.0 On Friday, I offered a participatory design workshop for Seattle-area museum professionals ( slides here ). We concluded by sharing the tough questions each of us struggl es with in applying participatory design techniques to museum practice. That's why I asked.

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Design Techniques for Developing Questions for Visitor Participation

Museum 2.0

On Friday, I offered a participatory design workshop for Seattle-area museum professionals ( slides here ). We concluded by sharing the tough questions each of us struggles with in applying participatory design techniques to museum practice. The most reliable question I'm using works in art museums.

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Arts 2.0: Examples of Arts Organizations Social Media Strategies

Beth's Blog: How Nonprofits Can Use Social Media

One of the best projects that illustrates the basic idea of Web2.0 - listening and conversation and stakeholders creating their own experience with your organization - comes from the Brooklyn Museum of Art. o is Transparency - and the best example of that is what the Indianapolis Art Museum has done with its pubic metrics on its web site.

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Don't Talk to Strangers? Safety 2.0

Museum 2.0

into the museum is the potential to encourage more positive in-museum interactions among strangers. I want in-person museum experiences to be more like experiences on social sites like Flickr, where strangers connect and form relationships around content. A lot of what interests me about bringing 2.0

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