Vendor Relationship Management: Why Nonprofits Should Care
Tech Soup
MAY 26, 2014
TechSoup's Senior Online Community Manager, Lewis Haidt, introduced me to Vendor Relationship Management (more commonly shortened to VRM), which is sort of the converse to Customer Relationship Management. Vendor Relationship Management is meant to serve as the customer-side counterpart of CRM. Doc Searls on VRM.
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