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New Guide: How To Engage Your Supporters with Social Listening

Beth's Blog: How Nonprofits Can Use Social Media

The first and most important step is for organizations to put on their listening ears and monitor conversations, get feedback, and continuously improve. Social media listening (or social media monitoring) is the practice of paying close attention to digital channels when conversations relevant to your cause are being discussed.

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E-Mediat: Day 2 – The Networked NGO in the Arab World

Beth's Blog: How Nonprofits Can Use Social Media

Each topic introduced a framework and story, and was followed by discussion and activities to identify examples in the Arab world and or determine whether the principle was relevant. The Team from Tunisia identified Sawty as an example of a networked nonprofit in Tunisia, while the Lebanon Team pointed to Nasawiya.

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What can you learn by visualizing your Twitter network?

Beth's Blog: How Nonprofits Can Use Social Media

It doesn’t happen overnight and it takes daily practice. One efficient technique is to spend five minutes of your day at the end reflecting. For example, Rami Al-Karmi , Founder and CEO of Shabakat , Al Ordon (JordanNet) and is serving as the E-Mediat Strategic Adviser for the Jordan In-Country Team.