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New Guide: How To Engage Your Supporters with Social Listening

Beth's Blog: How Nonprofits Can Use Social Media

The first and most important step is for organizations to put on their listening ears and monitor conversations, get feedback, and continuously improve. Social media listening (or social media monitoring) is the practice of paying close attention to digital channels when conversations relevant to your cause are being discussed.

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E-Mediat: Day 2 – The Networked NGO in the Arab World

Beth's Blog: How Nonprofits Can Use Social Media

It was inspired by a conversation we had during the planning sessions in San Francisco in January about whether or not there was an Arabic word for Nerd (there isn’t). The Morocco Team discussed how Youth Without Borders is a networked network and the Yemen Team pointed out how the Youth Leadership Development Foundation is one as well.

NGO 105
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What can you learn by visualizing your Twitter network?

Beth's Blog: How Nonprofits Can Use Social Media

It doesn’t happen overnight and it takes daily practice. One efficient technique is to spend five minutes of your day at the end reflecting. This has been the most important lesson for me in shifting the way I work to a more networked approach. You can click on any given user and it will show their connections.